IT Support Specialist

IT Support Specialist | Direct Hire Location: Tomball, TX Salary: $65,000.00 - $80,000.00 per year Shift: 8 AM - 5 PM | Monday - Friday Ready for an IT Support Specialist job where you're seen, supported, and appreciated? We're hiring people who make a real impact behind the scenes - because nothing runs without a strong team. Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience 1-3 years of IT support, help desk, or similar technical support experience preferred Basic knowledge of computer hardware, software applications, user account management, and network access Experience with Microsoft Office, email systems, and user access administration Strong troubleshooting, problem-solving, and technical support skills Ability to maintain accurate records, manage inventory, and stay highly organized Strong communication and customer service skills with the ability to assist employees at all levels Ability to work independently while collaborating effectively with cross-functional teams Flexible and adaptable in a fast-paced manufacturing environment Experience with ERP systems, asset tracking systems, or IT ticketing systems is a plus Bilingual English/Spanish or English/Chinese skills are a plus Ability to move between office and production areas throughout the workday Responsibilities Set up, configure, deploy, and maintain computers, monitors, printers, scanners, and other IT equipment Create, modify, and manage employee email accounts, system access, permissions, and user profiles Track, assign, reassign, and maintain inventory records for company IT assets and software licenses Provide day‑to‑day technical support for office and production employees, including login, access, hardware, and software issues Troubleshoot and resolve basic IT problems and coordinate escalation of complex technical issues when necessary Support employee onboarding and offboarding by preparing equipment and creating or deactivating user accounts Maintain accurate documentation of IT equipment, processes, system access, and inventory records Respond to employee requests and questions regarding systems, technology, and access needs Assist with the operation, maintenance, and support of office technology and related equipment Support multiple departments with technical and administrative IT‑related tasks Help ensure IT assets are properly maintained, secured, and accounted for throughout their lifecycle Collaborate with team members and provide support for additional duties as needed to meet business objectives and operational demands Maintain a professional, service‑oriented approach while supporting both office and production teams on site Why This Opportunity? Because your career should move forward, not stand still. Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire. Equal Opportunity Employer Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E‑Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at #J-18808-Ljbffr