Workforce Transformation Lead

Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl Consult is the fast‑growing technology advisory and consulting business within Kyndryl, dedicated to helping global enterprises modernize mission‑critical systems and rethink how technology empowers their people. We partner with the world's leading organizations to design, build, and accelerate their digital futures. As our Workforce Transformation Lead, you will spearhead the growth of our workforce transformation advisory practice. You will partner with business, technology, and HR executives to solve one of the most critical challenges facing enterprises today: understanding how artificial intelligence, automation, and new operating models reshape work, roles, skills, and organizational capacity. Moving well beyond high‑level theory, you will guide clients toward pragmatic workforce decisions, actionable roadmaps, and measurable business outcomes. In this role, you will operate across the complete engagement lifecycle, working seamlessly in both pre‑deal and post‑deal client environments. You will lead multidisciplinary teams to originate and shape high‑value opportunities, architect custom workforce solutions, and oversee client delivery through full implementation.

Your Future at Kyndryl

Areas of Responsibility

• Identify and shape workforce transformation opportunities across AI, cloud, data, modern workplace, and operating‑model programs.
• Lead client discovery sessions, proposal development, commercial shaping, and executive‑level presentations.
• Conduct workforce diagnostics that link business strategy directly to future talent demand, providing clear guidance on build, buy, borrow, bridge, bot, redeployment, and resizing decisions.

• end‑to‑end solutions spanning strategic workforce planning, skills intelligence, role redesign, talent marketplaces, and learning academies.
• Build role‑level skills taxonomies, proficiency models, and skills‑gap analyses grounded in enterprise data.
• Develop realistic workforce scenarios, reskilling pathways, and transition roadmaps validated with business and functional leaders.

• Lead hands‑on client delivery from initial assessment through operational rollout, establishing clear governance and adoption frameworks.
• Drive and measure concrete business outcomes, including proficiency gains, internal mobility rates, reduced skill gaps, and realized capacity.
• Analyze workforce data from HCM, LMS, workflow, and operational systems to guide executive decision‑making.

• Develop repeatable methods, diagnostics, templates, and practitioner training to convert delivery experience into reusable intellectual property.
• Build and manage relationships across partner ecosystems, including skills assessment, learning, talent marketplace, and workforce analytics platforms.
• Coach and mentor diverse consulting teams across workforce strategy, organization design, change management, and analytics.

Kyndryl currently does not require employees to be fully vaccinated against COVID‑19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID‑19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. You bring a collaborative, consultative edge to complex human‑capital challenges, thriving at the intersection of emerging technology, workforce data, and organizational change.

Required Skills and Experience

• 12+ years of relevant consulting or transformation experience, including demonstrated responsibility for selling and delivering workforce transformation engagements.
• Track record translating an AI, automation, technology, or operating‑model transformation into task‑, role‑, skill‑, and capacity‑level workforce implications.
• Demonstrated experience personally leading at least two referenceable workforce transformations from problem definition through implementation, detailing context, decisions, solutions, and measurable results.