Restoration Project Manager/Estimator

Job Description

Job Description

OUR FRANCHISES ARE GROWING! Do you want to join a growing business that has been well established in New Hampshire and Vermont for over 40 years? Do you love helping people through difficult situations? We are searching for our next Project Manager/Estimator to add to our growing team. In this position, you will be making a difference each day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is looking for a Project Manager/Estimator to assist in servicing our Southern and Central Vermont area as well as our New Hampshire territory. We are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities 
• Oversee Franchise processes relating to customers and take care of customer needs 
• Manage relationships with centers of influence (COIs) 
• Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines 
• Manage job file documentation, job profitability, and efficiencies 
• Train, manage, and recruit production personnel 
• Create and/or review job scopes and ensure accuracy and clarity 
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently
• Project Estimation and Management 
• Monitor, communicate and respond to customer needs/concerns

Position Requirements 
• Valid driver's license required 
• Effective written and oral communication
• Experience in cleaning/restoration preferred 
• High school diploma/GED 
• IICRC certifications preferred 
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics) 
• Ability to travel locally and out of state when necessary 
• Ability to successfully complete a background check subject to applicable law 
• Xactimate Software experience preferred but not required
• Availability to lead an on-call team on a rotating schedule
• Availability to work overtime during storm events and times of high call volume

Pay Rate Competitive salary based on experience, as well as commission SERVPRO® of Cheshire Co., NH and Windham & Windsor Co., VT is an EOE M/F/D/V employer.

Job Type: Full-time