RN Patient Placement, Access Center, 7a-7p

Patient Placement RN

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Position Summary and Purpose This employee ensures a safe and efficient admission or transfer process into UofL Health. To accomplish this goal, the Patient Placement RN will work with all persons needed to evaluate appropriate placement and facilitate a rapid transfer including physicians, patient transportation providers, nursing staff at referring hospitals and practices.

Essential Functions:

• Evaluates, processes, tracks, documents and coordinates patient transfers and direct admissions into the UofL Hospital
• Obtains appropriate medical and demographic information from sending provider
• Coordinates communication between referring physicians, and the accepting physician
• Establishes and maintains strong relationships with physicians and peers in order to provide excellent patient experience
• Assigns appropriate bed placement for patients in ED, PACU, clinics, and outlying facilities

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Customer service-oriented; responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information
• Ability to use prioritization skills to coordinate different patients coming from multiple areas
• Ability to use conflict management skills to develop and implement strategies to assure continuous, smooth inter- and intra-departmental workflow even in the face of conflicting priorities, short term objectives, or limited resources
• Ability to build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility
• Ability to work with others, serve others, help others, lead others, mentor others, take directions from others in the interest of moving process and programs forward to the desired outcome.
• Ability to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism

Language Ability: Must be able to communicate effectively in both verbal and written formats

Reasoning Ability: Able to critically think through complex patient situations, process improvements, evidence-based practice Able to assist others in developing clinical reasoning skills

Computer Skills: Proficiency in Cerner Ability to navigate the multiple computer screens and systems Ability to use teletracking software Proficient in Microsoft Office

Other Functions: Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned

Job Requirements (Education, Experience, Licensure and Certification) Education: Associates degree in Nursing (ADN) (required) Bachelor's degree in Nursing (BSN) (preferred) Experience: Five (5) years of acute nursing experience (required) Licensure: Active Kentucky Registered Nurse License or compact license with privileges to work in Kentucky (required) Certification: Basic Life Support (BLS) accredited by the American Heart Association (AHA) (preferred)

Additional Responsibilities: Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times Maintains confidentiality and protects sensitive data at all times Adheres to organizational and department specific safety standards and guidelines Works collaboratively and supports efforts of team members Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of UofL Health