IT Support Specialist - Level 3

Microtech Systems, Inc.

IT Support Specialist Level 3

MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture/design, performing Windows Server deployments/migrations/decommissions, network infrastructure deployments/migrations/decommissions, client application deployments/migrations, email deployments/migrations, and other related IT support tasks associated with supporting client systems and networks. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects.

Requirements:

Minimum of an Associate's degree in Applied Science (Computer/Network) (or the equivalent) is preferred
MSP Experience preferred
Five years of related technical support experience - including but not limited to:

Advanced Network Design/architecture
Expert infrastructure installation/configuration/troubleshooting

Internet, Firewall, Switch and Wi-Fi
VLAN installation/configuration/administration/troubleshooting

Expert Microsoft server and Microsoft server application migrations
Expert Hypervisor installation/configuration/administration/troubleshooting
Expert SAN installation/configuration/administration/troubleshooting
Expert O365 migrations/administration/troubleshooting
Expert Scripting & PowerShell proficiency

Technically savvy with strong time management skills
Experience troubleshooting issues and achieving solutions
The ability to explain to a non-technical person in a way they will understand
Maintain a high degree of professionalism
Maintain superior client relations

About MicroTech Systems: MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence. MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development.

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Vacancy posted 4 days ago

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