Retail Trainer

We are seeking a Retail Trainer to join our team and help develop the skills of our retail staff. In this role, you will design and deliver engaging classroom training programs, provide hands-on coaching, and ensure employees have the knowledge and tools needed to deliver exceptional customer service and meet sales goals. You will lead orientations, provide ongoing support, and create a smooth onboarding experience for new team members. Reporting to the District Manager, this position is ideal for a dynamic trainer who thrives in a fast-paced retail environment and is passionate about developing talent and driving operational excellence. Responsibilities: • Utilize training documentation to track new hire progress and provide updates to relevant stakeholders • Perform additional duties as assigned by the supervisor • Complete required onboarding documentation, including the employer section of Form I-9, and maintain communication with Store and District Managers regarding paperwork and training status • Collect and relay feedback from new hires to improve the onboarding experience • Participate in retail meetings to remain informed about company updates and training initiatives Qualifications: • Ability to pass a criminal background check and drug screen • Excellent verbal and written communication skills, with strong listening and interpersonal abilities to engage effectively with individuals from diverse backgrounds, including those who may be disabled or disadvantaged • High school diploma or equivalent required, or ability to obtain through The Excel Center • Technologically proficient, with advanced skills in Microsoft Office programs such as Word, Excel, PowerPoint, and Publisher • Proven experience in teaching, training, or group facilitation, with the ability to motivate and inspire diverse learners Compensation: $46,000

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Compensation:
$46,000 per year