Senior Care Manager

Senior Care Manager Full-time | Santa Ana, CA | Monday–Friday, 8:00 a.m.–5:00 p.m. Care To Stay Home is an award-winning, Great Place to Work-certified senior care provider. We deliver non‑medical, in‑home care to seniors who “Care To Stay Home,” through dedicated, compassionate caregivers. Family‑owned for 30+ years, our mission is to remain the premier choice for in‑home care by providing outstanding service and peace of mind to the families we serve. Why Join Care To Stay Home Compensation: $75,000–$85,000 Benefits: Medical, Dental, Vision, 401(k) with employer match Time off: Generous PTO + paid holidays Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Impact: Help seniors remain safely at home by building high‑performing caregiver teams Role Summary The Senior Care Manager ensures that all open positions for new and existing clients are filled. This occurs through effective staffing, scheduling and care management of client needs and requests. They will help identify the right employees to work with each client and will work to schedule, coordinate and aid in staffing and scheduling of Care To Stay Home caregivers. What You’ll Do Assigned a caseload to supervise and oversee Staffing open cases for your caseload and overload from other Care Managers Continually evaluate and implement new methods to streamline the process of staffing and scheduling employees while ensuring the highest level of accuracy and customer service for CTSH, employees, and clients Work with caregivers to ensure timely receipt of all payroll related information, including but not limited to timesheets, telephonic or electronic Clock In and Clock Out times, care notes and other relevant information required to process payroll. Coordinate with the Staffing department to Manage Employee Availability and Schedules Assist in maintaining Employee Credentials in accordance with State and Federal regulations. Participate in On-Call duties after hours/on weekends, as well as the weekend work rotation and other responsibilities as assigned Qualifications Bachelor’s degree preferred (Business, HR, or related field) 1–3 years of professional experience in Recruiting, Staffing, or Human Resources; healthcare/home care a plus Positive past experience of managing employees is strongly preferred Working knowledge of hiring compliance; strong attention to detail and data accuracy; HIPAA awareness Proficient with ATS/HRIS and productivity tools (Google Workspace); typing 40+ WPM Excellent communication and interpersonal skills; ability to influence and build trust with diverse candidates Organized, proactive, and able to prioritize in a fast‑paced, service‑oriented environment Skills That Help You Stand Out Experience staffing caregivers (CNA/HHA/Companionship/Personal Care) or home health roles Being able to type at least 40 WPM, be proficient in Google G‑Suite, Google Chrome and all of Google’s products and the use of PC’s. Leadership qualities (high energy level, diplomatic, performance driven, customer service oriented, and ability to lead a team). How We Care We specialize in Activities of Daily Living (ADLs) such as bathing, dressing, grooming, personal care, transportation, meal preparation, companionship, medication reminders, and activity supervision. Our teams are dedicated to safe, compassionate in‑home care, and this role ensures we have the right people, at the right time, for every client’s needs. Ready to help seniors “Care To Stay Home”? Apply today. #J-18808-Ljbffr