Account Manager

Overview Impact Property Solutions has served thousands of multifamily properties for over 30 years. We provide the right flooring, at the right time with outstanding customer service, quality workmanship and same-day or next-day response. We are seeking an experienced Account Manager to partner with and ensure the long-term success of our customers. The Account Manager will develop relationships with assigned portfolio customers, connect with key business executives and stakeholders, and become fluent in all products the company represents to promote strategic direction and increase sales and revenue. Responsibilities Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts Prepare sales presentations based on existing and new customers\' unique business needs Utilize CRM systems to document sales activities, scheduling, customer calls and reporting Monitor competitive landscape in the multi-family flooring marketplace, pricing, products, installations, and deliver information Recommend new and innovative products, services, and policies by evaluating results and competitive developments Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations Foundational Qualifications Foundational sales knowledge, account management or other relevant sales experience Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization Experience in delivering client-focused solutions based on customer needs Ability to focus on details while managing multiple projects Excellent listening, negotiation, and presentation skills Excellent verbal and written communication skills Positive attitude, self-motivation, drive, and determination Education and Experience High School Diploma or GED required; Bachelor’s degree in marketing, sales, business, or related field preferred Minimum 2 years customer sales experience or related experience Minimum 2 years flooring experience or related experience Experience selling to multifamily property management companies or working for such companies preferred Must have reliable transportation, up-to-date auto insurance and valid driver’s license Benefits Competitive health insurance plans Vision and dental plan Company-paid life insurance Generous paid time off program 401(k) / Roth plan with employer match Generous paid holidays program Physical Requirements Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 25 pounds Salary: $50,000 - $70,000 per year #J-18808-Ljbffr