Club Director

POSITION TITLE: Club Director

DEPARTMENT: Operations

REPORTS TO: Vice President of Regional Services

SALARY/FLSA STATUS: Full-time/Exempt

ORGANIZATION MISSION:

We prepare youth and young adults to be ready for college, career, and life.

POSITION SUMMARY:

The Club Director leads all aspects of operations at the designated Club location, including staff supervision and development, program delivery, and budget management. This role ensures accurate data and recordkeeping, builds partnerships with families and community organizations, and supports members and families while maintaining a safe, compliant, and welcoming Club environment.

COMPETENCIES & JOB RESPONSIBILITIES:

Staff Leadership & Development

• Supervises 3-15 employees at the designated Club location; responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable state laws, including interviewing, hiring, training, planning, assigning, and directing work.
• Manages performance of assigned staff in achieving goals, provides technical assistance in program design, development, community relations and program operations.
• Conducts performance appraisals, including rewarding, coaching, and corrective action plans as needed for employees.
• Plans and implements a staff development and training program.

Program Operations & Management

• Oversee the implementation and delivery of all day-to-day operations, programs, services, and activities that facilitate achievement of Youth Development Outcomes.
• Oversees the identification and evaluation of opportunities to improve program effectiveness based on participation and achievement of stated goals; recommends modifications to improve program performance, as appropriate.
• Oversees the growth strategy for average daily attendance and overall membership.

Financial Management

• Coordinates agency budget development; monitors and report variances in revenues and expenditure.
• Ensuring grant funded programs are executed on time and budgets.

Data & Recordkeeping

• Manages administrative and operational processes.
• Oversee proper record keeping for the program department.
• Maintains accurate and complete program outcomes and maintains that data for grant reporting and marketing purposes.
• Oversee member management system and ensures accurate data & financial entries.

Community Collaboration

• Develop collaborative partnerships with other youth serving organizations, members, parents, families, and community organizations.
• Supports Board Committees, as assigned.
• Participates in activities to maintain good public relations for Club programs, services, and activities.
• Is an active member of the community who is the face of Boys & Girls Clubs.

Member & Family Support

• Manages member behavior and parent related concerns; addresses complaints and resolves issues.
• Assists with special events as needed.
• Responsible for oversight of the daily food program to include but not limited to receiving, temperature documentation, meal distribution, and clean-up.
• Ensure Acknowledgement for Child Care Centers, Child Abuse and Neglect reporting requirement for all Club staff.

QUALIFICATIONS:

• Bachelor's Degree in a field like Human Services, Education, Recreation or Social Work is preferred.
• A minimum of three years' work experience in a Boys & Girls Club or similar organization planning and supervising activities based on the developmental needs of young people.
• Strong communication skills, both verbal and written.
• Proficient with Microsoft Office; Excel, Word, PowerPoint, Outlook, etc.
• Group leadership skills, including and understanding of group dynamics.
• Previous proven success with organizational, staff and project management
• Ability to assess the effectiveness of programs and activities and the ability to make suggestions for improvements.
• Ability to effectively communicate with different groups.
• Successful supervisory experience (recruit, interview, train, empower, coach, motivate)
• Previous experience managing a similar facility within budget. Working knowledge of budget preparation, control, and management.
• Ability to establish and maintain effective working relationships with community and business leaders.
• Ability to deal effectively with Club member discipline issues and communicate effectively with parents.
• Knowledge of the mission, objectives, policies, programs, and procedures of the Boys & Girls Clubs of Greater Tampa Bay; and the principles and practices of a non-profit organization.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Mandatory CPR and First Aid Certifications.
• Active Director's Credentials through the State of Florida or be able to achieve within 6 months of employment
• Valid Florida state driver's license: must be eligible to drive Club vehicles per our insurance & have a CDL (or be able to obtain within 6 months).

TRAVEL:

Travel may be required to multiple Club facilities throughout Hillsborough, Pasco, Hernando and Pinellas Counties for training and/or other business purposes.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, kneel, stoop, and use a keyboard. The employee is occasionally required to bend and lift and/or move up to 30 lbs.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work


environment is usually moderate - high. Flexibility to working schedules may be required due to changing needs.


DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this job classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Reasonable accommodation will be possible and based on an individual basis.

EQUAL OPPORTUNITY EMPLOYER:


Qualified applicants receive consideration for employment without discrimination because of race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.