Records Management Associate

Job Description

Job Description

Keep Operations Moving Forward — Join PDS Tech Commercial as a Records Management Associate!

Location: Charlotte, NC | Pay Rate: $18 - $21.00/hour | Schedule: Mon-Fri 8am - 5pm

PDS Tech Commercial is partnering with an industry-leading HVAC manufacturing company to hire a detail-oriented and driven Records Management Associate . In this role, you’ll play a vital part in supporting business operations through data management, administrative coordination, procurement support, and customer-focused service functions.

If you thrive in a fast-paced environment, enjoy staying organized, and take pride in keeping processes running efficiently, this is an excellent opportunity to grow your career with a respected industry leader.

What You’ll Do

As a Records Management Associate, you’ll support multiple operational and administrative functions that directly contribute to the success of the service and support teams.

Day-to-Day Responsibilities:

• Manage and maintain critical business data and records

• Provide Accounts Receivable support and documentation management

• Assist with job management and administrative coordination

• Support warranty registration and warranty claim/cost recovery processing

• Assist with procurement functions, including:

  • Parts ordering

  • Purchase order creation

• Process credit memos, invoice cancellations, and cost transfers

• Ensure accuracy and compliance with standard operating procedures

• Communicate effectively with internal teams and customers

• Prioritize and manage multiple tasks in a deadline-driven environment

What You Bring

Required Qualifications:

• High school diploma or equivalent

• 3+ years of shared services or administrative support experience

• Strong organizational skills and exceptional attention to detail

• Excellent verbal and written communication skills

• Intermediate proficiency with Microsoft Office applications

• Ability to work independently with minimal supervision

• Strong time management and multitasking abilities

• Ability to follow established processes and Standard Work Instructions

• Professional communication skills with the ability to interact across all organizational levels

Preferred Qualifications:

• Experience in the HVAC industry or a service-based organization

• Knowledge of SalesForce.com

• Knowledge of SAP S4/Hana systems

• Bachelor’s degree with 1+ years of relevant work experience

Ready to Take the Next Step?

If you’re organized, proactive, and ready to make an impact in a fast-moving operational support role, we’d love to hear from you.

Apply today and build your future with PDS Tech Commercial!

Pay Details: $18.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.