Customer Service Rep(01516) - ST PETERS PARKWAY

Company Description Job Description Join our dynamic team as a Customer Service Representative at our St Charles location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service at our 4167 ST PETERS PARKWAY store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence. * Greet customers warmly and assist them with their orders, both in-person and over the phone * Process customer transactions accurately and efficiently using our point-of-sale system * Prepare and assemble food items, including making pizzas, according to company standards * Maintain a clean and organized work environment, adhering to food safety and hygiene protocols * Handle cash and credit card transactions with precision and integrity * Respond to customer inquiries, concerns, and special requests in a professional and friendly manner * Collaborate with team members to ensure smooth operations during busy periods * Assist with inventory management and restocking supplies as needed * Adapt to changing priorities and multitask effectively in a fast-paced environment * Promote special offers and upsell products when appropriate Qualifications * Excellent customer service skills with a friendly and positive attitude * Strong verbal communication abilities * Capability to follow directions and adhere to company policies and procedures * Flexibility to work various shifts, including weekends and holidays * Basic math skills for handling cash transactions accurately * Ability to multitask and prioritize in a fast-paced setting * Attention to detail in food preparation and order accuracy * Physical stamina to stand for extended periods and lift up to 25 lbs * Basic computer skills for operating point-of-sale systems * Time management skills to ensure efficient service * Team-oriented mindset with a willingness to support colleagues * Food service industry knowledge, particularly in pizza preparation (preferred) * High school diploma or equivalent (preferred) Additional Information All your information will be kept confidential according to EEO guidelines.aa415a4b-8b21-40fc-a65c-70d2b25ca29a