Customer Service Representative
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Title: Customer Service Specialist (Ecommerce) Job Type: Full-Time, Remote Timings: 9 PM - 4 AM (Pakistan Standard Time) Overview: We’re looking for a customer-focused Customer Service Specialist who can not only handle day-to-day support, but also help us implement AI tools to streamline and improve customer experience . This role combines hands-on support with process improvement and automation. Key Responsibilities: Respond to customer inquiries via email, phone, and chat Assist with orders, shipping, returns, and product questions Manage shipments using ShipStation Troubleshoot delivery issues and order errors Process refunds, replacements, and updates Answer reviews AI & Automation (Key Part of Role) Identify repetitive customer questions and patterns Help implement AI tools and automation to handle FAQs (order status, shipping, returns, etc.) Create and refine response templates and knowledge base content Train and improve AI responses to match brand voice Monitor performance and suggest improvements to reduce support volume Requirements: 1–3 years of eCommerce customer service experience Must be proficient in ShipStation Strong written and verbal communication skills Comfortable handling both calls and high-volume email support Interest or experience in AI tools, automation, or process improvement
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Seattle, WA vacancy
$20 per hour
...As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing...SuggestedHourly payFull timePart timeRemote workHome officeGrabJobs
Seattle, WA1 day ago$14 - $18 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...SuggestedHourly payFull timePart timeShift workNight shiftWeekend workWalgreens
Mercer Island, WA1 day ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...SuggestedHourly payFull timeTractor Supply
Kenmore, WA1 day ago$21.57 - $22.5 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...SuggestedHourly payStart working todayLocal areaU-Haul
Renton, WA4 days ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...SuggestedHourly payFull timeFlexible hoursAce Hardware
Des Moines, WA1 day ago$8 per hour
...Customer Service Representative This role is fully onsite in Seattle, WA (downtown). We are currently hiring for swing and overnight shifts. Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. We foster a dynamic...Hourly payCurrently hiringRemote workShift workNight shiftAfternoon shiftAccretive Technology
Seattle, WA17 hours ago$27.49 per hour
...About the Role We are seeking a dedicated and compassionate Customer Service Representative to join our healthcare team. In this role, you will be the first point of contact for patients, members, and providers, working onsite in a patient access environment. You will...Hourly payTemporary workWork experience placementWork at officeShift workRandstad
Bellevue, WA4 days ago$790 per week
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Kenmore, WA3 days ago$25 - $26 per hour
...Customer Care Coordinator The Customer Care Coordinator provides outreach and support to ensure all our client's Medicare members... .... This is a role for a passionate and experienced customer service representative who understands the meaningful contribution they make to...Full timeWork at officeNxT Level
Seattle, WA1 day ago$20.9 per hour
...Experienced Csr Needed At Renton Veterinary Hospital The Client Service Representative (CSR) is a vital member of our veterinary team and the... ...verbal and written communication skills Strong phone etiquette, customer service, and multitasking skills Comfortable using phone...Hourly payFull timeImmediate startMonday to ThursdayAmeriVet Veterinary Partners
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Seattle, WA1 day ago $22 - $24 per hour
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Seattle, WA1 day ago$18.25 - $19.25 per hour
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Seattle, WA17 hours ago$21.3 - $23 per hour
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Seattle, WA17 hours ago$21.6 - $36.72 per hour
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Bainbridge Island, WA1 day ago$45k - $70k
...Position Overview We are seeking a dependable and service-oriented Customer Service & Reservations Associate to support client inquiries and assist with reservation coordination. This role focuses on delivering timely support, managing requests, and ensuring all details...Remote workFlexible hoursGrabJobs
Seattle, WA4 days ago- ...Your new role To assist the Customer Service / Marketing Department to implement after-sales support service Proactively identify clients' needs and development Maintain good relationship with existing and potential clients What you'll need to succeed Non-degree holder...
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Seattle, WA3 days ago $20 - $31.83 per hour
...Customer Service Representative III Mechanics Bank is currently searching for a full time Customer Service Representative III to join our team at our Lake City Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships...Hourly pay16 hoursFull timeWork experience placementWork from homeFlexible hoursMechanics Bank
Seattle, WA17 hours ago$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Bellevue, WA1 day ago- ...healthcare industry, is seeking highly motivated and dedicated individuals to join our FULLY REMOTE team as an Entry Level Customer Service Representative. Based in Georgia, our company is committed to delivering exceptional customer service to patients and healthcare...Daily paidFull timeWork at officeRemote workWork from homeMonday to FridayFlexible hoursShift workWeekend work1 day per week
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Seattle, WA3 days ago - ...We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment...For contractorsWork at office
Evan Silvers - State Farm Agent
Seattle, WA17 hours ago $790 per week
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Seatac, WA3 days ago- ...Seattle, Washington, United States Customer Representative About the job Travel customer representative About the job Travel customer representative... ...every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and...Immediate startRemote workFlexible hours
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Seattle, WA1 day ago $50k - $85k
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Seattle, WA1 day ago- ...MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in... ...individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of...Remote workRelocationRelocation package
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Seattle, WA1 day ago - ...Patient Access Representative We are seeking a customer-focused Patient Access Representative to support patient registration, scheduling, insurance verification... ...accuracy, professionalism, and outstanding customer service. The Patient Access Representative manages patient...
Rose International
Seattle, WA17 hours ago $20.76 - $26.29 per hour
...Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional... ...exceptional customer service. As a Customer Service Representative for our Pension Services department call center, you are...Work at officeLocal areaNorthwest Administrators
Seattle, WA17 hours ago- CookUnity, Seattle-based, is seeking a Cooling Specialist to manage daily cooling workflows with chef teams and ensure records are complete and tracked. You will monitor temperatures, oversee logs, and collaborate with the Food Safety team to train staff on proper cooling...Weekend workAfternoon shift
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Seattle, WA1 day ago $14 per hour
...Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help...Full timeWork at officeRemote workWork from homeShift workNight shiftGrabJobs
Seattle, WA2 days ago
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