Treatment Coordinator

Treatment Coordinator

Exceptional Dental

New Orleans, Louisiana

Position Summary: This position will help to promote practice growth through effectively scheduling patient treatment in accordance with doctor's availability, assisting patients with financial options, and following up on overdue patient appointments.

Exceptional Dental offers competitive pay and great benefits including:

• Group health insurance
• Paid time off and holidays
• Free life insurance
• 401k Plan
• Monthly bonus potential

Why Join the Exceptional Dental Team?

• Potential for Growth As the company continually expands, opportunities for leadership and growth are abundant.
• Full Benefit Options- Employees have access to a full range of benefits for you and your family.
• Latest Technology and Systems- Offices are equipped with modern dental software and tools to ensure our staff can perform to their fullest.
• Mentorship and Training- Our team of experienced leaders are focused on promoting individual growth and interests through mentorship and training opportunities.
• Focus on Patient Care The heart of all we do lies in providing the best care to our patients and making a positive impact on the daily lives of others.

Essential Responsibilities:

• Schedule patient appointments in consideration of production and capacity
• Set up appointments with specialists when indicated and coordinate with specialists
• Accept and record payments
• Present financing options to patients and make necessary arrangements
• Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
• Retrieve and follow up on messages and e-mails regarding treatment and new appointments
• Monitor schedule and patients who are waiting in reception area; notify appropriate staff of patient arrival and when there has been a delay in patient seating for appointment.
• Make courtesy calls for treatment follow-up (post-op calls, when necessary)
• Additional responsibilities as needed & as appropriate

Success Factors:

• Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community
• Effective verbal skills to communicate clearly and professionally with patients and staff
• Professional personal presentation

Education and Experience:

• Prior experience in a dental office preferred
• Computer literacy

Working Conditions/Physical Requirements:

• Sitting 70%
• Standing/walking 30%
• Moderate noise levels from dental and other Lab equipment.
• Medical, office, and lab setting.
• Exceptional hand dexterity and typing skills to work with standard software programs provided.
• Good Mathematical aptitude in order to prepare and interpret financial and productivity reports for the practice.
• Frequent client and interoffice personnel interaction
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for computer software programs and the observation of subordinates' work quality.