IT Business Analyst

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Job Description

Section 1: Position Summary

Work with the strategic product owner to define features and functionality which support our business by effectively collaborating with internal and external customers to document accurate project definition.

Section 2: Job Functions, Essential Duties and Responsibilities

• Collaborates with Product Owner to write accurate user stories and acceptance criteria, incorporating technical dependencies that are ready to be consumed by the team.
• Supports and educates the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Actively participates in scrum ceremonies (backlog refinement, road mapping, release planning, sprint planning).
• Assists the project team in the definition of project deliverables (such as product level documentation, and other deliverables).
• Participates in retrospectives, identifying the successes and challenges encountered and being an advocate for positive change.
• Completes the accurate and timely updates as required to time and project tracking systems.
• Continually enhances own domain knowledge of systems, products, and industry.
• Collaborates with team members to identify and apply best practices.
• Works with Product Owner and Team to plan and execute project implementations.
• Continually improve personal skills and adaptability to agile practice and the practical application of these skills.
• Assists in the identification and mitigation of project risks.
• Brings technical product knowledge to strategic business conversations.
• Assists with other tasks and projects as assigned.
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.

Section 3: Experience, Skills, Knowledge Requirements

Minimum Requirements:

• Demonstrated success in Business Analyst position or equivalent work experience.
• Must have experience in an API environment
• Must have platform integration experience
• Must have experience in FinTech industry
• Bachelor's degree or equivalent work experience
• Excellent analytical skills.
• Excellent oral and written communication skills including active listening.
• Knowledge of PC applications including SQL and MS Office products.
• Knowledge of common business applications and analytical tools.

Preferred Skills/Experience:

• Knowledge and/or experience with writing user stories and acceptance criteria.
• Knowledge of Scrum/Agile theory.
• Applicable knowledge of the technologies used by the team.

The national average salary range for this role is$55K-110K in base pay, exclusive of any bonuses and benefits.This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.


For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").