Inside Sales Specialist

Job Description

Job Description

Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.

Our most successful Inside Sales Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

Key Responsibilities :

• Client Consultation and Support : Serve as the primary point of contact for clients, providing expert advice on signage options, materials, and design choices to meet their needs and budgets.
• Offsite Client Meetings & Site Surveys : Conduct site surveys and measurements at client locations to assess signage requirements, ensuring accurate specifications and optimal placement.
• Quotation and Order Processing : Prepare detailed quotes based on client specifications, process orders promptly, and ensure all necessary documentation and down payments is accurately completed.
• Project Coordination : Collaborate closely with the production team, designers, and installers to ensure seamless project workflow, from design approval to installation.
• Customer Relationship Management : Build and maintain strong client relationships through regular follow-ups, managing customer accounts, and addressing inquiries or issues quickly.
  Relationship Management : Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Excellence : Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.