Administrative Assistant

Administrative Assistant

Our client is a growing organization in the industrial products and distribution space that is expanding its U.S. operations and strengthening the infrastructure behind its customer experience. They are seeking an Administrative Assistant who can become a dependable hub for customer communication, order coordination, reporting, and day-to-day administrative support. This is an excellent opportunity for someone who enjoys keeping multiple priorities organized, communicating with customers, and making sure important details do not fall through the cracks.

This newly created position offers meaningful exposure to business operations and company leadership. The right person will begin with established processes and have the opportunity to broaden their responsibilities as they learn the business, including additional involvement with purchase orders, invoicing, delivery coordination, and customer support.

This Role Offers:

• Competitive compensation, depending on experience and qualifications.
• Direct exposure to company leadership and multiple areas of the business.
• Paid time off and company-paid holidays.
• An environment where strong organization, communication, and follow-through are highly valued.

Focus:

• Keep customer orders moving by monitoring progress, delivery timing, outstanding items, and necessary follow-up.
• Maintain accurate customer and order records in business systems, including activity notes, documentation, and upcoming actions.
• Communicate professionally with customers by phone and email, sharing timely information and directing concerns to the appropriate team member.
• Use Excel spreadsheets, trackers, and reports to organize deadlines, priorities, and operational information.
• Coordinate with leadership, sales, suppliers, manufacturing contacts, and logistics partners to support efficient order execution.
• Assist with purchase order, invoice, vendor, and delivery documentation as the scope of the position develops.
• Provide daily administrative support through scheduling, document management, reporting, recordkeeping, and follow-through on action items.
• Manage customer communication, order coordination, reporting, and administrative priorities simultaneously while maintaining accuracy and responsiveness.

Skill Set:

• 2 or more years of experience in administrative support, order management, logistics, customer service, sales support, or a related environment.
• Strong interpersonal skills with the confidence to communicate professionally and effectively with customers.
• Previous exposure to order management, order processing, logistics, shipping, or a similar workflow.
• Excellent organization and follow-through, with the ability to keep multiple assignments and deadlines moving at once.
• Working knowledge of Microsoft Excel, including basic formulas, along with general proficiency using business software.
• Strong attention to detail and a consistent approach to accurate recordkeeping, reporting, and documentation.
• Comfortable learning CRM, accounting, and other business systems. QuickBooks experience is helpful but not required.
• Experience in manufacturing, distribution, industrial products, or B2B customer service is beneficial. Spanish language skills are also a plus.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services.