Senior Sales Manager - International Logistics (Import)
HappyGlobal Service
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Location: Remote – United States
Travel: Monthly in-person business reviews in Houston, TX, or Los Angeles, CA
Employment Type: Full-Time
Position Overview
The Senior Sales Manager will be responsible for developing new customer relationships and expanding revenue across the U.S. market, with a focus on import shipments from Asia, including Southeast Asia.
This role is ideal for an experienced logistics sales professional with a strong understanding of freight forwarding, import operations, and integrated supply chain solutions. The successful candidate will bring a consultative sales approach, a solid industry network, and a proven ability to develop long-term customer partnerships.
This remote position offers a competitive base salary and an uncapped commission structure tied to sales performance.
Key Responsibilities
- Business Development & Sales
- Identify and develop new business opportunities with U.S. importers, distributors, retailers, and e-commerce businesses.
- Focus on import trade lanes connecting Asia, particularly Southeast Asia, with the United States.
- Develop new customer relationships and expand existing accounts to achieve revenue and sales targets.
- Promote integrated logistics solutions tailored to customer supply chain requirements.
- Integrated Logistics Solutions
- Sell a range of logistics services, including ocean freight (FCL/LCL), air freight, customs brokerage, drayage, warehousing, and domestic distribution.
- Develop solutions supporting deliveries to U.S. warehouses, retail distribution centers, and Amazon FBA facilities.
- Prepare quotations, proposals, and service agreements.
- Negotiate pricing and commercial terms to support sustainable business growth.
- Account Management & Customer Relationships
- Build and maintain long-term relationships with decision-makers in supply chain, procurement, and operations.
- Identify opportunities to expand service offerings and increase account value.
- Coordinate with overseas offices, operations, and customer service teams to ensure smooth shipment execution.
- Monitor customer satisfaction and address service-related concerns in collaboration with internal teams.
- Market Development & Sales Strategy
- Monitor industry trends, competitor activity, and freight rate developments.
- Identify new market opportunities, customer segments, and potential strategic partnerships.
- Represent TOPASIA at industry events, trade shows, and customer meetings.
- Contribute market insights to support the company's U.S. sales strategy.
- Sales Pipeline & Performance Management
- Maintain accurate sales pipeline records and customer information in CRM systems.
- Track sales performance against established targets.
- Prepare regular sales reports, revenue forecasts, and business updates.
- Collaborate with management to develop account strategies and sales plans.
Required Qualifications
- 5+ years of sales experience in international logistics, freight forwarding, NVOCC, or a related industry.
- Established relationships with U.S. importers or relevant industry customers.
- Demonstrated ability to develop new business and generate revenue through customer acquisition and account growth.
- Proven sales performance and a track record of meeting or exceeding sales targets.
- Strong knowledge of Asia-to-U.S. import logistics and international freight operations.
- Understanding of the import process, including Incoterms, Importer Security Filing (ISF), customs clearance, drayage, and domestic distribution.
- Strong negotiation, presentation, relationship-building, and communication skills.
- Ability to manage a sales pipeline, prioritize opportunities, and work independently in a remote environment.
- Bachelor's degree preferred; equivalent industry experience will also be considered.
- Ability to travel for customer meetings and attend monthly business reviews in Houston, TX, or Los Angeles, CA.
- Must be legally authorized to work in the United States.
Preferred Qualifications
- Professional proficiency in both English and Mandarin Chinese.
- Established customer relationships in Houston or the Gulf Coast region.
- Experience serving customers in retail, new energy, recycling, industrial, or consumer goods sectors.
- Experience working with international freight forwarders or logistics providers headquartered in Asia.
- Familiarity with e-commerce logistics, Amazon FBA, and retail distribution center deliveries.
- Experience with CRM platforms such as Salesforce or HubSpot and logistics TMS systems.
Compensation & Benefits
- Competitive base salary plus uncapped sales commission.
- Performance-based bonus opportunities.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match, subject to plan terms.
- Paid time off and paid holidays. xhyhwjd
- Opportunities for professional growth within an expanding U.S. organization.
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