Dispatcher
1-Tom-Plumber Cincinnati
Job Description
Job Description
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- 401(k) matching
- Bonus based on performance
- Free uniforms
Dispatcher Job Description:
The 1-Tom Plumber Dispatcher will provide fast and friendly customer service to both internal and external customers. The dispatcher will manage calls for the technicians and the day-to-day operations. Responsibilities Include but are not limited to:
Strong customer service skills, multitasker, answering client calls, and scheduling technician appointments for jobs. In addition to entering client data into a computer, this individual will provide responses and feedback to clients regarding service queries and make outbound calls to clients as necessary. Job Requirements:
- High School diploma or equivalent
- Ability to satisfactorily resolve client concerns
- Competency of basic computer programs
- Professional demeanor
- Self-motivated with a sense of urgency to complete tasks
- Able to work gracefully under pressure in a fast-paced environment
- Strong problem-solving abilities and attention to detail
- Reliable, trustworthy and punctual
Vacancy posted 3 days ago
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