Business Operations Support Specialist (AR)

Business Operations Support (AR Services)

We're seeking a detail-oriented Business Operations Support Specialist to support Accounts Receivable (AR) operations, contract administration, invoicing, reporting, and financial data management. This role works closely with service teams, clients, and headquarters to ensure accurate contract processing and financial operations.

Key Responsibilities

• Create and modify customer contracts within SAP
• Prepare and manage supporting documentation for contract setup and changes
• Coordinate with internal teams to maintain accurate business records and system data
• Support contract management activities in SAP and Salesforce (SFDC)

• Generate, issue, and cancel invoices through SAP
• Process internal AP transactions related to headquarters operations
• Distribute invoices to customers via email or client portals
• Monitor invoice processing and ensure timely completion

• Review month-end closing data with Finance and IT teams
• Monitor outstanding invoices and identify potential AR risks
• Generate and analyze Aging AR reports
• Assist with account reconciliations and financial reporting activities

• Utilize advanced Excel functions including Pivot Tables, VLOOKUP, SUMIFS, and complex formulas
• Prepare recurring and ad hoc financial reports
• Analyze account balances, cash flow, and AR trends
• Maintain and update customer and vendor master data

Qualifications

• Bachelor's Degree in Accounting, Finance, or related field
• 3+ years of accounting, finance, AR, or financial operations experience
• Prior experience as an Accounting Manager, Financial Analyst, or similar role preferred
• Strong proficiency in Excel, including Pivot Tables, VLOOKUP, SUMIFS, and advanced formulas
• Experience with SAP, QuickBooks, or other ERP/financial systems
• Salesforce (SFDC) experience is a plus
• Strong communication, organization, and collaboration skills
• Ability to work cross-functionally with service teams, clients, and headquarters
• Korean/English bilingual communication skills required

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.