Shift Manager
Steak 'n Shake Portage
Job Description
Job Description
Shift Manager – Steak ’n Shake
At Steak ’n Shake, we don’t just compete on pay — we lead the market. We are a Maximum Wage Employer , paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options!
More Than Just a Paycheck
We combine top-of-market wages with benefits that support you and your family — now and long term.
Perks
- Flexible Scheduling
- Meal Discounts
- Paid Training
- Next Day Pay – receive up to 50% of your prior day’s earned wages
What You Will Do:
- Lead daily restaurant operations with energy, confidence, and accountability
- Ensure strong openings and closings by setting up the team for success
- Set the tone for the shift—motivate and coach team members for success
- Deliver fast, friendly, and accurate service that exceeds guest expectations
- Ensure all brand standards are met - cleanliness, food safety, and quality
- Handle opening and closing duties, including key-holder responsibilities
- Count drawers, manage deposits, and finalize end-of-day reports
- Communicate clearly and respectfully with guests and team members
- Support training and onboarding of new team members
- Foster a positive, team-oriented environment built on trust and respect
- Step into any station as needed to keep operations running smoothly
What We’re Looking For
- Proven reliability and professionalism
- Positive, servant-leadership attitude
- Strong people skills with a passion for mentoring others
- Commitment to exceptional guest service
- Ability to thrive in a fast-paced environment
- Effective communicator—both verbal and written
- Detail-oriented, organized, and adaptable
- Ability to manage team member performance with fairness and empathy
- Flexible availability including nights, weekends, and holidays
- Reliable transportation
- Prior experience in a supervisory, shift lead, or restaurant management role preferred
- US work authorization
- High School Diploma or equivalent
Ready to lead with purpose, serve with pride, and grow with us ? Apply today and help us carry on Steak ’n Shake’s legacy of premium burgers, hand-crafted shakes, and legendary hospitality.
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