Senior Product Manager, Lead Management

Senior Product Manager

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

GEICO is building next-generation lead management platforms that power how consumer demand is captured, prioritized, routed, and converted — and how enterprise sales teams manage business pipelines and operational performance at scale.

The Sales Enablement Platform sits at the center of GEICO's growth engine, enabling:

• Consumer lead management experiences that optimize conversion, responsiveness, and customer satisfaction, and
• Enterprise lead management capabilities that help internal teams manage business pipelines, coverage models, and execution efficiency.

This is a high-impact role responsible for shaping a platform that directly influences growth outcomes, operational productivity, and customer experience — while meeting GEICO's standards for reliability, security, compliance, and scale.

We are looking for a senior product manager who thrives in complex systems, brings strong product judgment, and can operate effectively across both consumer-facing experiences and enterprise-grade platforms.

This is a hybrid position, requiring on-site presence 2-3 days a week at one of the following locations: Seattle, WA; Chevy Chase, MD.

Key Responsibilities

Platform Strategy & Vision

• Own the product strategy and roadmap for GEICO's Sales Enablement Platform, spanning both consumer and enterprise workflows.
• Translate business objectives into scalable platform capabilities that improve conversion, operational efficiency, and revenue performance.
• Balance short-term delivery with long-term architectural investments.

Consumer Lead Management

• Lead product strategy for consumer-facing lead experiences
• Drive measurable improvements in lead quality, response times, and conversion rates.

Enterprise Sales Enablement

• Own enterprise platform capabilities that support internal sales teams
• Enable sales teams to increase efficiency, effectiveness, and predictability in achieving business targets.

Platform Excellence & Reliability

• Own platform KPIs
• Ensure the platform meets GEICO's standards for enterprise reliability and governance.

Cross-Functional Leadership

• Collaborate closely with engineering, data, design, marketing, sales operations, analytics, security, legal, and compliance teams.
• Drive alignment on problem definition, success metrics, roadmap sequencing, and delivery execution.
• Communicate effectively with senior leadership and executive stakeholders.

Basic Qualifications

• 7+ years of product management experience, with significant ownership in consumer and enterprise lead management products.
• Strong quantitative background.
• Excellent written and verbal communication skills.
• Bachelor's degree or equivalent practical experience.

Annual Salary

$146,575.00 - $229,600.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.