Sr. Parts & Customer Support Coordinator

Warehouse Coordinator

Join Hoshizaki America Inc., Engineering Excellence, Powered by People

At Hoshizaki, our people drive our success, and our core values of Transparency, Compliance, Trust, and Collaboration (TCTC) shape a culture of teamwork, learning, and growth. Headquartered in Peachtree City, GA, with a facility in Griffin, GA, we manufacture high-quality commercial foodservice equipment including ice machines, refrigerators, freezers, prep tables, and display cases. With more than 400 "Georgia Made" products and a strong focus on innovation, sustainability, and ENERGY STAR performance, our equipment is trusted globally for its reliability and long-term value.

Role Overview

If you take pride in accuracy, ownership, and seeing things through, this role offers a high level of accountability in a small, tight-knit warehouse team. As a Warehouse Coordinator, you'll play a critical role in ensuring every part and product is accurately received, tracked, and shipped. Your work directly impacts customer deliveries, inventory accuracy, and day-to-day warehouse flow.This is a hands-on role where you'll be expected to independently manage responsibilities, identify and resolve discrepancies, and support both operational and administrative warehouse needs. You'll also serve as a key backup resource for warehouse processes when needed, making reliability and attention to detail essential.

Location: 29330 Union City Blvd, Union City, CA 94587

Responsibilities & Key Performance Indicators

Maintain high inventory accuracy (>95% service parts / 100% finished goods) through disciplined cycle counts and reconciliation

Process and verify outbound shipments accurately and on time using UPS, LTL, and other approved carriers

Take ownership of shipping, receiving, and inventory discrepanciesinvestigating root causes and resolving issues quickly

Ensure ERP/system records are consistently accurate for all warehouse transactions, including non-sellable inventory

Support cycle counts, audits, and stock monitoring to prevent shortages and protect service levels

Keep warehouse areas organized, safe, and operating efficiently

Serve as a dependable resource for warehouse processes and administrative support when coverage is needed

Qualifications

High school diploma or GED required

5 years of warehouse, shipping/receiving, or inventory control experience

Experience with cycle counts, inventory reconciliation, and shipping documentation

Ability to safely operate forklifts and material handling equipment

Experience using ERP systems and basic Microsoft Office tools

Strong attention to detail with a high level of accuracy and accountability

Ability to work independently in a small-team environment with high ownership expectations

Experience in manufacturing or distribution environments required

Familiarity with UPS, FedEx, and LTL shipping processes required

Strong communication skills with internal and external customers

Ability to work in a fast-paced environment with shifting priorities

Proven team mindset with willingness to support cross-training and continuous improvement

Why You'll Love Working Here

In this environment, your work directly drives customer delivery performance and inventory integrity. You'll operate with a high level of independence in a culture built on shared standards and mutual accountability, where your contributions have a clear and ongoing impact on daily operations and long-term success.

Salary & Benefits

The hourly range for this position is $[24.00] $[28.00], plus eligibility for a bonus opportunity with annual payouts distributed in three installments. This range is a good faith estimate of what Hoshizaki America expects to pay for this position. Actual compensation may vary based on experience, education, skills, and internal equity. Benefits include childcare incentives, affordable medical, dental, and vision insurance, life, accident, and disability coverage, a Flexible Spending Account (FSA), a 401(k) plan with company match, paid time off and company holidays, tuition reimbursement and career growth opportunities, safe, climate-controlled workplaces, uniforms provided, employee discounts and wellness programs.

Hoshizaki America