Clinic Nurse RN

Lakeside Pediatrics is seeking a skilled and compassionate Clinic Registered Nurse (RN) to join our dedicated pediatric care team. The Clinic RN will be responsible for telephone triage, responding to patient messages through MyChart, processing clinical paperwork, completing prior authorizations, and providing both in-person and telephonic patient and family education. In addition, this RN will support clinic flow by filling in as a medical assistant when needed, ensuring seamless care for our patients. Our clinic includes five physicians and two Behavioral Health Clinicians. While we are a smaller practice, we are consistently busy and operate in a fast-paced environment. The ideal candidate is adaptable, proactive, and able to think on their feet while delivering high-quality pediatric care and excellent patient experience. Work Schedule 32 hours per week Monday - 9am-3pm Tuesday - 7am-5:30pm Wednesday - 7am-5:30pm Thursday - 9am-3pm Friday - OFF (subject to change based on clinic needs) Job Summary The main responsibilities are a combination of telephone triage, patient messaging via MyChart, processing paperwork, completing prior authorizations, providing in-person and telephonic patient education, and filling the role of the medical assistant to support the clinic as needed. The RN role practices within the Code of Ethics and Standards of Nursing Practice. Performs triage via phone and patient messaging in the electronic health record. Delegates patient care responsibilities appropriately, and maintains accountability for the quality of care. Provides for the health education needs of families with a focus on self-management and preventive health. Essential Functions Adheres to all Children's Wisconsin and Children's Medical Group policies, procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise. Regularly performs RN duties and maintains own patient care competencies as determined by position scope of practice. Ability to provide in person clinical care during nurse visits, providing education to families, and coordination of care as needed. Notifies provider of any patient needing immediate assistance. Collaborates with other disciplines as required to coordinate patient assessment, develop/monitor outcomes, implement plan of care, and monitor variances to ensure quality patient care. Provides nursing care via telephone triage and electronic health record, using standardized pediatric assessment, care protocols and patient guidance and education to the necessary disposition of care. Documents in accordance with organizational nursing standards. Adapts to changing work assignments and schedules. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards Education Graduate of an accredited school of nursing in order to meet the recommended entry level for a professional nurse required Bachelor's Degree Nursing preferred Experience 2+ years experience in a primary care or urgent care setting preferred Experience with pediatric patients preferred Triage experience in a clinical pediatric setting preferred Knowledge, Skills and Abilities Ability to work with a #J-18808-Ljbffr