Command Center Operator

Job Details Job Location: Smithtown - Smithtown, NY 11787, Position Type: Full Time, Salary Range: $21.00 - $21.00 Hourly, Job Shift: Day Strategic Security (SSC) is a nationwide leading provider of security guard services, executive protection, intelligence, consulting, investigative services. SSC Operations Center Watch Officer is responsible for: Dispatch / Scheduling / Analysts in our Operations Center for support for our local and nationwide client locations. The hours of operations are 24/7. The rate for this position is $21.00/hr. Strategic Security (SSC) is a security provider for the United States Government, private organizations such as fortune 500 companies, solar and wind farms, oil and gas companies, banks, medical facilities, factories, warehouses, distribution centers, commercial facilities, residential communities and much more. Responsibilities Monitoring multiple intrusion and fire alarm systems for client locations. Monitor closed circuit television systems for client locations. Monitor multiple radio talk groups for local site to include security and fire talk groups. Answer incoming emergency and non-emergency calls for the local client location. Annotate all site activity as it pertains to security, fire, and/or facilities. Communicating directly with the client and the security forces team to ensure site and business safety. Communicate and work closely with other SOC dispatchers and Account Manager on various shifts. Conduct status checks of all posts/patrols. Dispatch appropriate security personnel for calls for service. Maintain log books/blotters, handling guard force call outs, backfills or additional service requests. Monitoring guard force time, attendance and post watch. Monitoring of GPS tracking of company assets and performing other duties as needed. Benefits Major Medical Paid Vacation Life Insurance Supplemental Health Benefits 401K Discount Service Codes for movie tickets, restaurants, shopping, etc Opportunities for additional training to aid in your professional development Qualifications Must possess a high school diploma or equivalent Possess exceptional computer skills and the ability to multi-task Experience in the security industry and Operations Centers preferred Skills Ability to follow orders Proficient computer skills including Microsoft Office Effective oral and written communication skills Active listening skills Ability to assess and evaluate situations effectively Ability to identify critical issues quickly and accurately Attention to detail Other Requirements Must be at least 21 years old or the minimum age required by the state, if higher Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States Must be able to operate radio or telephone equipment and/or console monitors Must have demonstrated ability to interact cordially and communicate with the public Must be warm, engaging, charismatic; and possess a natural ability to develop rapport with others in an authentic and sincere manner Must practice good judgment; high level of integrity Must be proactive; take initiative with minimal supervision Must be resourceful; think critical and finds solutions even without the obvious resources Must be able to navigate challenging situations while remaining positive Subject to a drug screen to the extent permitted by law Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military Physical Requirements and Environment Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat Major activity: Walking, standing, speaking, listening, observing Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling. About The Company EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity Strategic Security (SSC) is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace If you have any questions regarding Equal Employment Opportunity, Aff… contact our Corporate Human Resources Department at (888) SSC-RISK. Location: 19 Bellemeade, Smithtown, NY 11787 Strategic Security (SSC) offers job security with many of our jobs resulting in full time employment, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States. #J-18808-Ljbffr Strategic Security Corp