Events Manager

Events Manager

Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

If this all sounds like YOU, read on….

Job Summary:

The Events Manager is the operational lead for the Events Department at Meow Wolf Los Angeles, supporting the General Manager across public events, concerts, and private rentals of the exhibition. This role carries an event from advance through execution: advancing production for concerts and private events, helping clients understand the venue's capabilities and designing event solutions that fit their vision, and serving as the hospitality and operational anchor on the day of show to ensure every event runs smoothly. The right candidate pairs real technical production knowledge with hands-on management experience in a fast-paced ticketed environment and the hospitality instincts to bring artists, clients, and guests through a flawless event.

Key Responsibilities:

• Production Advancing & Technical Coordination
• Complete production advances for concerts and events, including coordination of audio, lighting, video, staging, backline, power, and load-in/load-out logistics with artist teams, tour managers, and client production partners.
• Advance rental agreements and technical requirements for both the exhibition and the concert venue.
• Advance hospitality for artists and clients, including riders, green room needs, and day-of accommodations.
• Arrange all guaranteed settlements in advance.
• Work through operational and non-technical production issues for on-site and off-site events.
• Client Solution Design & Sales Support
• Serve as a knowledgeable resource for prospective and confirmed event clients, translating the venue's technical, spatial, and creative capabilities into event designs that fit each client's goals and budget.
• Field inquiries for events and private rentals and guide clients from initial conversation through a fully advanced event plan.
• Work with the GM and Director of Marketing to develop and refine private rental offerings.
• Manage internal and private rentals and event vendors, and develop vendor relationships that expand what the venue can offer clients.
• Day-of-Show Execution & Hospitality
• Serve as manager on duty for the majority of after-hour event shifts, acting as the operational lead and primary point of contact for clients, artists, and staff during events.
• Ensure a high standard of hospitality throughout each event, anticipating artist and client needs and resolving issues before they reach the guest experience.
• Coordinate with Food & Beverage, Operations, and Security to ensure events integrate seamlessly with the broader Meow Wolf operation.
• Address on-site incidents and vendor or contractor issues as they arise.
• Staffing, Administration & Operations
• Schedule venue staff including production, security, box office, and housekeeping, using projected client needs and expected attendance to minimize unnecessary labor expense.
• Partner with the Senior Manager, Event Sales to identify staffing needs for upcoming events, and develop the venue staffing model and oversee procedures and staffing.
• Maintain the date/event log book and track all reimbursements, including equipment and labor.
• Maintain inventory of events non-production equipment.
• Manage contract administration, internal and external communication, and event costing with close attention to detail.
• Other duties as assigned.

Required Qualifications:

• Minimum of 5 years prior experience in the live music, venue, and events industry.
• Minimum of 3 years prior experience working as a manager.
• Demonstrated ability to advance a concert or live event end to end, including working knowledge of audio, lighting, video, staging, and backline sufficient to communicate credibly with production teams, tour managers, and technical vendors.
• Prior work experience with venue-based live music, live entertainment, theatre, or related industries, including working closely with production, sound, and lighting design.
• Experience consulting with event clients on venue capabilities and designing event solutions to fit their needs.
• Strong hospitality instincts and prior experience managing artist and client relations day of show.
• Prior experience with ticketed events and/or event ticket management.
• Prior experience with accounting or expense and revenue tracking.
• Prior experience working closely with caterers, bar operations, and alcohol service.
• Prior work experience with event programming, execution, and booking.
• The ability to generate, follow, and enforce internal policies, procedures, and safety rules.
• Possession of or willingness to immediately obtain an alcohol serving certification and learn and enforce State, local, and internal alcohol regulations.
• Aptitude with computers and programs such as Microsoft Office, Google Suite, and expense tracking and shift scheduling platforms, as well as project management and data analysis platforms.
• Strong written and verbal communication skills.
• The ability to give clear direction to team members in both a fast-paced work environment and a long-term office environment.

Work Environment and Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners. This position also works in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical ability to walk, stand, take stairs/slides/elevators, and navigate the elements during the day and night. Employee may be required to remain in a sitting or standing position for prolonged periods, and repeat motions that may include the wrists, hands, and/or fingers. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift up to 40 pounds at times.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule:

This is a full-time position that requires the ability to work a flexible schedule including evenings, weekends and holidays.

Supervisor Responsibilities:

This position does not require supervisory responsibility.

Travel:

This position does not require travel.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Meow Wolf will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Ordinance.

Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

Benefits:

• Medical Insurance options: PPO & HDHP*
• Dental and Vision Insurance*
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