Application Engineer
$100k - $125kProsum
Application Engineer
Salary Range
- $100k to $125k
Santa Clara, CA
Our client is urgently looking for direct hire an Application Engineer to sit in Santa Clara, CA; the ideal candidate for the role must be able to do the following
Application Service Engineering
- Interfacing Reticle inspection Die to Database software development engineering team to provide a customer product diagnosis and possible problem solution of products.
- Providing liaison between customer and applications programmer for customer requests involving change in applications.
- Providing customer technical training including on-site training and generating best known method documents, application notes and other training materials.
- Developing technical presentations and conducting demonstrations on products.
- Assisting sales staff to prepare product specification and negotiating a customer's took purchase specifications.
- Working together with field service engineers to give customer application support at customer site in timely manner, as well as an installation of products.
- Building and maintaining customer satisfaction through clear and consistent communication and sharing collective knowledge.
Field Service Engineering
- Receives service calls from customers. Determines customer need or problem and responds accordingly.
- May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company's products at customer site.
- Performs preventative maintenance on Company products.
- Establishes and manages a local maintenance service structure.
- Inspects and evaluates customer usage of Company products.
- Provides training to customers in usage and maintenance of Company products.
Requirements for the Role:
- Degree in Electrical Engineering, Physics, or similar
- Knowledge of MATLAB, Python, Linux and other analysis software
- Knowledge of optics and wavelength
- User interfacing
- Previous work experience with semiconductor photomask inspection tools
Vacancy posted 27 days ago
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