Client Services Representative

Part-Time Client Services Representative

Location: Derby, New York

If you are looking for rewarding work in a welcoming, fast-paced office, Harmonia Collaborative Care may be the right place for you.

At Harmonia, we believe in “life. with. balance.”

What we offer:

Sustainable expectations

Support for work-life balance

A welcoming team environment

Friendly, dedicated professionals

Meaningful work serving our clients and community

About the position:

The Client Services Representative provides front-office and administrative support to help daily operations run smoothly.

You will be one of the first people our clients meet, so a friendly, professional, and helpful approach is essential.

Primary responsibilities:

Answer incoming telephone calls

Schedule and confirm appointments

Greet and check in clients

Verify insurance and contact information

Collect co-payments

Respond to client questions

Assist with medical records

Maintain office supplies

Support clinical and administrative staff

Protect confidential client information

What we are looking for:

High school diploma or equivalent

Previous medical or behavioral health office experience preferred

Knowledge of medical terminology preferred

Strong computer and data-entry skills

Excellent verbal and written communication

Strong organization and attention to detail

Ability to prioritize tasks in a fast-paced office

Professional and dependable demeanor

Commitment to client confidentiality

We offer a pleasant work environment with friendly professionals who pride themselves on providing excellent service and a positive experience for every client.

Harmonia Collaborative Care is an equal opportunity employer. We value a diverse workforce and encourage qualified candidates from all backgrounds to apply.