Business Analyst Expert

Job TitleThis position will develop and/or maintain business requirements, test plans and test cases and perform functional and regression testing on applications. This position will also support applications in a help desk type environment.Day To Day TasksThis individual will be expected to participate in the following activities:Analyze system documentation and system artifacts to develop an understanding of the associated business process.Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze existing documentation or system artifacts.Document and analyze 'as is' and 'to be' business processes.Develop or maintain high-level and detailed system requirements in the form of clear business requirements documents, context diagrams, process flow diagrams, data dictionaries, and use cases.Develop or maintain test plans and detailed test cases.Develop or maintain user acceptance testing plans and help desk support guides.Develop detailed functional and system tests from documented system requirements. Ensure appropriate test coverage by mapping system requirements to test cases.Develop or contribute to the development of regression tests and/or user acceptance tests.Execute functional and system tests, including regression tests. Participate in user acceptance testing.Identify and document application defects and track to resolution, performing retesting as required.Identify and document deficiencies in system documentation (e.g., missing or ambiguous requirements) identified during the testing process.Respond and work-through incident tickets submitted by users of business applications.