Mortgage Loan Processor - Experienced
$60k - $75kFull-time
Ark Mortgage Inc
Position Overview
We are seeking an experienced, high-performing, results-driven Mortgage Loan Processor to join our dynamic team. This role is pivotal in driving loans efficiently from processing to closing while applying critical thinking and attention to detail to ensure precision, compliance, and exceptional customer service. The ideal candidate thrives in a fast-paced environment, excels at managing competing priorities, and proactively evaluates complex loan scenarios to deliver accuracy, speed, and value to both internal teams and clients. Key Responsibilities
We are seeking an experienced, high-performing, results-driven Mortgage Loan Processor to join our dynamic team. This role is pivotal in driving loans efficiently from processing to closing while applying critical thinking and attention to detail to ensure precision, compliance, and exceptional customer service. The ideal candidate thrives in a fast-paced environment, excels at managing competing priorities, and proactively evaluates complex loan scenarios to deliver accuracy, speed, and value to both internal teams and clients. Key Responsibilities
- Loan File Review & Intake
- Review loan applications structured by the Loan Coordinator to ensure accuracy, completeness, and alignment with program and investor requirements.
- Maintain accurate, up-to-date data in internal systems to ensure pipeline integrity.
- Documentation & Verification
- Collect, verify, and analyze borrower documentation (income, assets, credit, and property), identifying risks early.
- Order and manage third-party services (appraisals, title, VOEs, flood certifications) and resolve documentation issues in collaboration with borrowers, loan officers, loan coordinators, and underwriters.
- Pipeline, File & Conditions Management
- Own a pipeline of active loans from processing through closing, driving files to meet all milestones and timelines.
- Manage underwriting conditions from approval through final clearance, submitting clean, well-documented packages and minimizing re-conditions.
- Provide proactive updates and coordination with loan officers, loan coordinators, underwriters, and closers to support on-time closings.
- Compliance & Quality Assurance
- Ensure all files meet federal, state, investor, and company guidelines.
- Prepare files for closing by confirming all conditions are satisfied for a smooth and timely closing experience.
- Compliance & Quality Assurance
- Experience: Minimum of 2+ years of proven success as a mortgage loan processor or in a related mortgage operations role.
- Knowledge: Deep understanding of Conventional and Non-QM lending guidelines, with a proven ability to navigate complex loan scenarios.
- Skills:
- Exceptional organizational skills with a track record of handling high-volume pipelines without compromising quality.
- Advanced time management and prioritization capabilities to consistently meet or beat deadlines.
- Strong written and verbal communication skills, enabling clear, professional interactions with borrowers, internal teams, and external partners.
- High achiever with a strong sense of ownership and accountability for results.
- Proactive problem-solver who anticipates challenges and implements solutions swiftly.
- Strong analytical and critical thinking skills, with the ability to assess information and determine appropriate next steps.
- Team player who thrives in collaborative, high-performance environments.
- Client-focused mindset, committed to delivering an exceptional borrower experience while protecting the company’s interests.
- Growth oriented with a desire to deepen credit knowledge and advance into more senior lending roles over time
Vacancy posted a month ago
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