Workers Compensation Risk Manager

divh2Workers Compensation Risk Manager/h2pThe Workers Compensation Risk Manager (Risk Prevention and Risk Management) at Indeed Flex will hold overall accountability for the employer-side workers compensation claims management programme and provide strategic oversight to our highly successful, established EHS department. Your mission is to bridge the gap between injury prevention and claims mitigation, creating a unified risk strategy within a fast-scaling staffing environment./ppWhile you will act as a foundational builder for the Workers Compensation claims frameworkdesigning the strategy and selecting the tools from the ground upyou will provide high-level leadership to an existing EHS Department. This role is about integration and alignment: ensuring that our proven safety successes directly influence our claims outcomes. You will lead one direct report initially, with the potential mandate to expand the Risk team as the Workers Compensation programme matures. You will be a hands-on Risk professional who will lead the day-to-day claims management and support the strategy for prevention and mitigation. This role sits within our Global Risk and Compliance team and reports directly to the Head of Risk and Compliance./ppThis position is located onsite in Houston, TX (near The Galleria) or Austin, TX (at The Domain), five days per week, with the option to work from home on Thursdays./ph3Required Qualifications/h3ulliExperience: 7+ years of experience in Risk Management or Workers Compensation, ideally within staffing or a high-volume employment environment./liliStrategic Leadership: Proven ability to manage experienced managers (EHS) and lead a function through periods of rapid growth./liliTechnical Depth: Hands-on experience governing High Deductible/Loss Sensitive programmes (particularly CA) and a deep understanding of claims financials and reserving./liliEducation: Bachelors degree in Risk Management, Business, or a related field; or equivalent practical experience./li/ulh3Key Skills Attributes/h3ulliThe Integrator Mindset: Ability to take two functions (Safety and Claims Management) and blend them into a single, high-performing Risk unit./liliSystem Implementation: Experience selecting and implementing Claims Management Systems (e.g., Origami Risk) to create a single source of truth for all risk data./liliStakeholder Influence: Excellent ability to partner with Global Risk, Finance, Legal, and Operations to demonstrate the ROI of safety and claims management./liliBalance: Ability to maintain a Safety First culture with empathy for injured workers while maintaining disciplined financial and cost management./liliProfessionalism: High level of discretion and the ability to operate independently in a foundational role./li/ulh3What youll be doing/h3h3Strategic Integration Leadership/h3ulliUnified Risk Strategy: Align the established EHS prevention frameworks with a new, robust Workers Compensation claims strategy to reduce the organizations Total Cost of Risk (TCOR) as well as defining other metrics to show success./liliLine Management: Provide strategic direction and mentorship to the US-based EHS department, ensuring their departments tactical success scales in line with global Risk Compliance objectives./liliAccountable Ownership: Act as the single point of truth for the performance and financial outcomes of both the safety and claims functions./li/ulh3Workers Compensation Programme Architecture/h3ulliFramework Design: (As the sole executor for Workers Compensation) Establish the formal Risk Appetite Statement and Claims Handling Instructions for all external TPA (when applicable) and carrier partners./liliScalable Governance: Design best-in-class claims governance and policies specifically tailored for a high-volume staffing workforce./liliProgramme Financing: Oversee claims across multiple Guaranteed Cost jurisdictions and manage Californias High Deductible / Loss Sensitive programme, focusing on reserve accuracy and loss development./li/ulh3EHS Strategic Oversight/h3ulliSynergy Management: Collaborate with the EHS department to ensure that data from the claims side (the cure) is consistently fed back into the safety side (the prevention)./liliResource Optimization: Ensure the EHS department has the high-level support and visibility needed to maintain its successful track record as the business scales./li/ulh3TPA Vendor Management/h3ulliExternal Advocacy: Act as the primary employer-side contact for TPAs, carriers, and brokers, ensuring they adhere to Indeed Flexs specific risk appetite./liliPerformance Accountability: Define and track outcome-based metrics (KPIs/SLAs) to hold external vendors accountable for claim resolution and cost control./li/ulh3Data-First Insights/h3ulliIntegrated Reporting: Build dashboards that blend EHS incident data with WC claims financials to provide senior leadership with a holistic view of workplace risk./liliPredictive Analysis: Use data to identify emerging trends, allowing the EHS team to deploy targeted prevention measures before claims occur./li/ulh3Complex Claim Compliance Strategy/h3ulliHigh-Exposure Oversight: Direct the strategy for complex or litigated claims, including settlement and resolution tactics./liliRegulatory Governance: Ensure full compliance with all multi-state Workers Compensation statutes and OSHA/EPA regulations, supporting the EHS team during audits or inquiries./li/ulpWhat youll get/pulli$120,000 to $140,000 annual salary/liliMedical, Dental, Vision, and 401K/liliPerformance-based bonus totaling 12% of annual salary/liliAccess to Company Employee Benefits/lili25 days PTO (prorated) + Birthday Off/lili8 Paid Holidays/liliDuvet days ( day off every quarter)/liliVolunteer days/li/ulpAbout Us/ppWere helping people get jobs by modernizing the world of temporary work. At Indeed Flex, we provide our community of Flexers with total control, choice, and ownership over how they work. Through our evolving technology, were putting the power of work in the palm of peoples handsconnecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long-term commitment or administrative hassle./ppWhether its hospitality, retail, or warehousing, were building a more flexible, efficient, and empowered labor market for everyone./ppWork Environment/ppThis job operates in a professional office environment or remotely. This role routinely uses standard office equipment to complete daily responsibilities and duties. If working in a remote office environment, a clean, designated workspace must be kept in a safe condition, free from hazards to both the employee and the equipment. Remote office positions also require reliable, high-speed internet./ppPosition Type / Expected Hours of Work/ppHours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand./ppPhysical Demands/ppThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job./ppWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus./ppAAP/EEO Statement/ppWere an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status./ppTravel/ppThis position requires travel approximately 25% of the time, including international travel. Most travel is outside of the local area and will require overnight accommodations./ppAll travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in/p/div