Leasing Consultant

Overview Hill Country Place, San Antonio, Texas, United States Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one. The ETM will thrive in a fast‑paced, agile, collegiate environment. This role demands exceptional interpersonal and problem‑solving skills and stellar work ethic. Benefits and Compensation FLSA Status Non‑Exempt Discretionary annual bonus Paid Time Off Health Insurance Vision Insurance 401(k) Matching Paid Maternal Leave Responsibilities Customer Experience & Sales Prioritize interactions and communication with customers. Provide community and amenity tours. Provide feedback on sales barriers and customer objections to management. Execute sales and engagement initiatives as outlined by management. Provide recommendations on local marketing opportunities and messaging. Assist with social media and communication on various platforms to engage customers. Assist with planning, promoting and executing customer experience initiatives, engagement initiatives and other marketing opportunities. Always represent the community positively and professionally, both in and out of the office. Property Administration Demonstrate proficiency with general community, market and policy knowledge. Log, file and retrieve customer packages. Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities. Schedule and follow up on maintenance requests to aid in timely resolutions. Maintain office organization and cleanliness. Assist with after‑hours lock out duties as required. Requirements Customer‑centric mindset Agility & flexibility in a frequently changing environment Great communication & interpersonal skills with a diverse population Reliability & self‑discipline Availability to work during summer, holidays, and turnaround periods Job location is the assigned property. Working hours consist of daytime business hours and an after‑hour on‑call rotation. EEO Statement The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability, genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or any other legally protected status. The company complies with applicable state and local laws governing nondiscrimination in employment in all locations. #J-18808-Ljbffr