Chapter Manager Internship

Job Description

Job Description

SHRM Western North Carolina is seeking an energetic, organized, and creative Chapter Manager Intern to support the Board of Directors in executing the chapter’s strategic priorities. This is a unique, hands-on opportunity for a student pursuing a degree in Human Resources, Business Administration, Marketing, Communications, Nonprofit Management, or a related field to gain substantive professional experience in chapter operations, communications, event management, and member engagement. The paid intern will work directly with the Chapter President and collaborate with the full Board of Directors, gaining exposure to governance, strategic planning, volunteer leadership, and professional association management. Rising juniors or seniors enrolled in a two- or four-year college or university are eligible for this internship.

Culture
SHRM Western North Carolina (SHRM-WNC) is a locally chartered affiliate of the Society for Human Resource Management (SHRM), the world’s largest HR professional association. Our chapter serves HR professionals, students, and business leaders across the Western North Carolina region, providing education, networking, and professional development opportunities that advance the HR profession and support the organizations our members serve.
Our Vision is a community that innovates and inspires by realizing the potential of its people.
Or Mission is to lead in advancing the HR profession by serving people and organizations in western North Carolina.
Our Values are to Innovate, Collaborate, Engage and Inspire.
Responsibilities
Key Responsibilities

1. Membership Communications Growth

• Develop, schedule, and execute email marketing campaigns to current and prospective members
• Manage and grow the chapter’s social media presence across platforms (LinkedIn, Facebook, Instagram, etc.)
• Create compelling content that promotes chapter events, member spotlights, HR resources, and SHRM-WNC news
• Monitor engagement metrics and provide regular reporting to the Board on communication effectiveness
• Support member recruitment and retention efforts, including outreach to lapsed members and prospective new members
• Assist in the development and execution of a comprehensive communications strategy aligned with chapter goals

2. Program Planning Event Logistics

• Support the planning, coordination, and execution of chapter programs, workshops, and professional development events
• Assist with event logistics including venue coordination, registration management, vendor communication, and day-of support
• Coordinate speaker outreach, confirmations, and preparation materials
• Help develop event promotional materials and manage RSVPs and attendee communications
• Compile and summarize post-event evaluations to inform future programming

3. Membership Development Engagement

• Support initiatives to grow chapter membership and improve member engagement and satisfaction
• Research and recommend best practices from other SHRM chapters and professional associations
• Help design and execute member appreciation, onboarding, and welcome communications
• Coordinate member surveys and compile feedback for Board review
• Assist in planning and supporting member socials and cultivated networking events

4. Strategic Plan Support

• Assist the Board in tracking progress toward strategic plan goals and objectives
• Prepare meeting agendas, supporting materials, and minutes for Board meetings and committee calls
• Maintain a chapter calendar of key milestones, deadlines, and events
• Conduct research and provide data-driven insights to support Board decision-making
• Help draft and update chapter policies, procedures, and operational documents

5. Sponsor Engagement Revenue Support

• Support sponsor relationship management, including preparation of sponsor packages and communications
• Assist in identifying and cultivating prospective sponsors aligned with chapter interests
• Coordinate sponsor recognition at events and across chapter communications channels
• Help track sponsor deliverables, benefits fulfillment, and renewal timelines
• Provide administrative support for revenue-generating activities and grant opportunities

Requirements
Lift up to 25 pounds
US Driver's License
Knowledge in: Microsoft Office Suite

Requisition #cmtac3i0nhk3p0jlcui12c4f1