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Workday Onboarding Experience and Journey Lead

$120k - $150k

Tata Consultancy Services

Workday Onboarding Experience and Journey Lead Irvine, CA Job Description We are seeking a Workday Onboarding Experience & Journey Lead to reimagine and elevate the end-to-end onboarding experience across our HR technology ecosystem. This role focuses on transforming onboarding from a set of disconnected processes into a seamless, intuitive, high-impact employee journey. The individual will combine deep Workday knowledge, experience design thinking, and cross‑functional collaboration to identify friction points, redesign workflows, and deliver a significantly improved onboarding experience. This is a journey‑led, product‑oriented role that focuses on experience transformation within the realities of Workday and integrated systems. Key Responsibilities Lead the redesign of the end-to-end onboarding journey: identify key moments that matter and define target experience outcomes. Translate experience vision into Workday-enabled solutions, working deeply within Workday onboarding frameworks, business process configurations, notifications, tasks, and workflows. Ensure experience design is practical, scalable, and aligned with platform capabilities. Diagnose pain points such as too many steps and handoffs, lack of clarity for new hires, and redundant or manual processes; simplify workflows and eliminate unnecessary complexity while driving automation‑first and self‑service‑first thinking. Collaborate across recruiting, core HR, payroll/benefits (where applicable) to ensure onboarding is not siloed but connected across systems and teams. Design how onboarding experience surfaces across Workday core system and HR Assist/chatbot layer (if applicable) to ensure a consistent and cohesive experience across multiple systems. Create low‑fidelity prototypes (flows, interactions), run working sessions with stakeholders to iterate on solutions quickly, and validate designs with real user feedback where possible. Define success metrics and establish a continuous improvement loop for onboarding. Desired Skills 8–12+ years of experience in Workday (Core HR / Onboarding). Strong, hands‑on understanding of Workday business processes and onboarding capabilities. Journey mapping and service design. Ability to balance platform constraints and technical feasibility. Strong facilitation and stakeholder engagement skills. Desired Candidate Profile Qualifications: Bachelor of Computer Science (or related degree) Salary Range: $120,000 – $150,000 a year #J-18808-Ljbffr

Vacancy posted 1 day ago
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