Account Manager

Account Manager

The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements. You will support our staff to ensure timely pick-up and delivery of customer freight for our customers while building and maintaining relationships with carriers.

Requirements

• Maintain customer profiles and enter shipments into McLeod software

• Solicit freight quotations for Spot and Contract markets

• Manage carrier data and negotiate freight contracts

• Schedule and manage pickup and deliveries of shipments.


• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process


• Schedule pickup and delivery and dispatch drivers in accordance with established procedures


• Maintain and update accurate information in company's operating systems, tracking shipments to completion


• Coordinating daily carrier activities with customers and operations team


• Adhere to established operating procedures while looking for opportunities to measure and improve

Experience:

• At least Two (2) years of Operations experience in managing logistics and freight


• At least Two (2) years of experience preferred in McLeod software

• Strong communication and organizational skills

• Strong Microsoft Excel skill

• Preferred knowledge of Port Operations and Drayage operations.