Hotel Front Desk Agent
Holiday Inn Express Bettendorf
Job Description
Job Description
Hotel Front Desk Agent
Join our team!
The Holiday Inn Express Bettendorf is looking for a dependable, customer-focused Front Desk Agent who is flexible and available to work a variety of both 1st and 2nd shift (as business needs require.)
If you enjoy helping people, thrive in a fast-paced environment, and have a flexible schedule, we'd love to meet you!
Responsibilities:
- Welcome guests with friendly, professional service
- Check guests in and out
- Answer phones and assist with reservations
- Respond to guest questions and requests
- Process payments and maintain accurate records
- Work as part of a team to provide an exceptional guest experience
Qualifications:
- Excellent customer service and communication skills
- Dependable and punctual
- Basic computer skills
- Ability to work independently and as part of a team
- Must be available to work both 1st and 2nd shift, including weekends and holiday
Experience:
Previous hotel or customer service experience is a plus, but we're willing to train the right candidate.
If you're reliable, flexible, and enjoy working with people, we'd love to have you on our team. Apply today!
Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across 3 fantastic brands and our growth keeps climbing. Competitive pay, supportive management, and a great team environment. We believe in promoting from within and providing opportunities for growth.
EOE/AA/Disabled Veteran. Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.
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