Customer Service / Office Assistant

Are you someone who enjoys helping people, staying organized, and keeping things running smoothly?

Submit your CV and any additional required information after you have read this description by clicking on the application button.

Nu-Wool is looking for a Customer Service & Administrative Coordinator to join our team in Jenison. This role is ideal for someone who enjoys variety in their day, takes pride in providing excellent customer service, and enjoys being a key part of a busy office environment. The position supports both customer service and administrative functions while helping keep daily office operations running efficiently.

What You'll Do

• Serve as the first point of contact for visitors, customers, and incoming phone calls.
• Assist customers with orders received by phone, email, and in person.
• Support front office operations, including mail distribution, office supplies, and office equipment coordination.
• Maintain forms, records, and administrative processes.
• Assist the Accounting team with credit card reconciliations, payment processing, and related administrative activities.
• Support special projects and provide general office assistance as needed.

What We're Looking For

• Friendly, professional, and customer-focused
• Strong organizational and multitasking skills
• High attention to detail and follow-through
• Strong written and verbal communication skills
• Proficiency with Microsoft Office
• High School Diploma or GED required
• Prior office, administrative, customer service, or receptionist experience preferred

Why Join Nu-Wool?

At Nu-Wool, you'll be part of a team that values collaboration, customer service, and doing things the right way. This position offers the opportunity to build relationships across the organization, support a variety of business functions, and play an important role in our day-to-day success. xhyhwjd

We're looking for someone who enjoys staying busy, helping others, and being the person people can count on.

If that sounds like you, we'd love to hear from you. Apply today to join the Nu-Wool team!