Federal Major Incident Support Specialist - 24/7 IT Ops
Kentro
Kentro is looking for a Major Incident Management Support Specialist to provide technical expertise within the Department of Veterans Affairs’ IT system. The successful candidate will work closely with system owners and support teams to recover VA's IT services during critical incidents. Strong background in ServiceNow and incident resolution is essential. Candidates must hold a Bachelor’s degree in computer science or a related field, alongside at least 5 years of relevant experience. We offer competitive benefits and opportunities for professional development. #J-18808-Ljbffr Kentro
- ...Overview Major Incident Management (MIM) Support Specialist within the VA End Point Support and Operations... ...a wide spectrum of IT technologies and software... ..., providing shift‑driven 24/7 coverage, and improving... ...protected by applicable federal, state or local law. Kentro...SuggestedContract workLocal areaShift workAfternoon shift
- ...you for considering IT Concepts dba Kentro... ...By joining our supportive community, you will... ...Kentro is hiring for Major Incident Management (MIM) Support Specialist within the VA End... ...providing shift-driven 24/7 coverage, and... ...protected by applicable federal, state or local law...SuggestedContract workLocal areaShift workAfternoon shift
- LightEdge Solutions is seeking a Triage and Support Supervisor in Austin, Texas. The role encompasses leading the support teams to... ...customer service, managing technical operations, and responding to major incidents. Successful candidates must be flexible with shifts and...SuggestedFlexible hours
- ...workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive... ...us on LinkedIn. Who You Are The IT Support Specialist is the friendly, in-office frontline support...SuggestedWork at officeRemote workHome officeMonday to FridayFlexible hours
- Koitecc Solutions is seeking an IT Support Specialist to provide technical support for clinical research using Mobile Research Vehicles (MRVs) in Austin, Texas. The ideal candidate will have a strong background in customer service, troubleshooting skills, and experience...SuggestedFull time
$46.63 - $50.48 per hour
...VMware Solution (AVS) operations support team. In this role, you will... ...for providing comprehensive 24/7 technical support for Microsoft... ...customers during critical incidents, and the ability to drive swift... ...#J-18808-Ljbffr ASM Research, An Accenture Federal Services CompanyContract workWork at officeRotating shift- ...The Cloud Computing Support Lead serves as the senior technical expert... ...cloud platforms across major providers, translating business... ...patterns. The position leads incident response, problem management,... ...environments in an enterprise or federal IT setting. Significant hands‑on...Contract workWork at office
$401 per month
...Texas Military Department (State Federal Civilian Employees), the Texas... ...with ready forces in support of state and federal authorities... ...Monitor and maintain TMDand#8217;s IT infrastructure to ensure... ...Document infrastructure changes, incident responses, and system upgrades...Work at officeRemote workFlexible hours$67.9k - $132.5k
...desk shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff... ...response and resolution targets are consistently met in a federal IT environment. The supervisor coaches analysts on troubleshooting...Contract workWork at officeShift work- CVS Health is seeking a Senior Manager, Frontline Support Engineering in Austin, Texas. The role involves leading the L1 support operations, ensuring exceptional customer experience, and driving improvements in service delivery. The ideal candidate must have over 5 years...
- The Texas Military Department in Austin, Texas, seeks an IT support professional to manage infrastructure, enforce security, and provide... ...valid driving license is required, and candidates must pass a federal background check. Generous benefits include full health...Remote jobWork at office
- ...tech staffing solutions company is seeking a Desktop Computer Support specialist in Austin, Texas. This role involves providing intermediate... ...performance for users, and offers a chance to participate in major technology deployment projects. #J-18808-Ljbffr vTech Solution...
$90k - $96k
...improved health and national security readiness solutions for federal programs through science research and development, systems... ...innovation to improve the lives of millions. Overview The IT Support Specialist provides software and hardware technical support to a clinical...Temporary workWork at officeLocal areaImmediate startRemote workFlexible hours- IT Support Specialist - Austin (5 days onsite) Temporary (could be 1 to 3 month Contract) Position Summary The IT Support Specialist provides... ...to support requests and ensure timely resolution of incidents and service tickets. Escalate unresolved or high-priority...Contract workTemporary workWork at officeRemote work
- ...ASSA ABLOY Global Solutions in Austin, Texas, is seeking a dedicated Technical Support Specialist to manage incidents efficiently. The role requires expertise in technical delivery, incident management, and a strong grasp of Microsoft Server Technologies. As part of a...
$36 - $40 per hour
...programs in Texas serve the majority of Texas’ 254 counties. As integral... ..., train, supervise and support court-appointed volunteers to... ...the administrator of state and federal funds, setting and monitoring... ...Learning & Events Support Specialist is the operational backbone of...Part timeFor contractorsWork at officeLocal areaRemote workNight shift2 days per week$38.34 - $48.34 per hour
...Work The SME Computer User Support Specialist performs technical,... ...devices, PC’s, and peripheral incidents, performs hardware and software... ...professional, directly applicable IT technical support experience... ...with any applicable federal, state, or local law. Pay...Hourly payFull timeContract workTemporary workInterim roleWork at officeLocal areaRemote workMonday to FridayFlexible hoursShift work- ...Job Description: Developer Support Specialist - Development Quality About the Role The Developer Support track within the Development Quality workflow plays a critical role in providing deep technical support to third-party developers integrating with...
- ...contributions matter, and we support you at each stage of... ...: Legislative Support Specialist Job Title: Management... ...Information Technology (IT) division of HHSC. The... ...tracking and implementing major Operational Support... ...legislators (state and federal) and other public officials...Full timeTemporary workPart timeWork at officeRemote workShift work
- ...black.ai in Austin, Texas is seeking an Enterprise Admin Specialist. This role focuses on managing support tickets for Enterprise Admins and provides technical assistance to improve customer experience. The ideal candidate should have strong problem-solving skills, be...Work at office3 days per week
- ClosingLock, INC in Austin, TX is looking for a detail-oriented Implementation & Support Specialist to manage document workflows and support customers. The ideal candidate will have 2+ years of experience in SaaS operations, excellent troubleshooting skills, and experience...Full time
$4,000 - $4,500 per month
Base pay range Job Title: Remote Help Desk Support Monthly Pay: $4,000 - $4,500 Summary We\'re seeking a friendly and detail-oriented Help... ...and able to follow procedures accurately. Experience in IT, technical support, or customer service is a plus. Must have a reliable...Full timeRemote workFlexible hours$45k - $130k
...WI, WY. Position Purpose The Product Support Specialist is responsible for leveraging existing... ...Responsibilities 25% Support & Enablement Receives incident from escalation of L1 or receives... ..., and basis of disability or any other federal, state or local protected class. — $45...Work experience placementLocal areaRemote workShift work$50k - $65k
A dynamic technology company is seeking a motivated Product Support Specialist to provide outstanding client support for a suite of CRM and marketing platform solutions. The role requires experience in CRM administration, problem-solving skills, and the ability to communicate...Full time- ...learn more about our company. About the Role Closinglock is seeking a detail-oriented and technically minded Implementation & Support Specialist to join our team. In this role, you will support and maintain document workflows and e-signature processes across a variety...Full timeWork at office
$54k
...The University of Texas at Austin is seeking a Desktop Support Specialist to provide IT services for a diverse user base. The role involves installing and maintaining desktop hardware and software, while ensuring optimal workstation performance. Applicants must have at...- ...Managed Services Field Support Specialist UBEO Business Services, the premier... ...customer’s facilities team, IT group, etc. to ensure proper... ...help you with any legal issue 24/7. A generous wealth accumulation... ...protected by applicable federal, state or local laws. #J-1880...For contractorsWork at officeLocal areaFlexible hours
$85k - $93k
The University of Chicago is seeking an IT User Support Specialist to provide comprehensive support to faculty and staff in the Divinity School. Responsibilities include troubleshooting hardware and software, managing AV equipment, and collaborating with IT services. Candidates...$45k - $121k
A leading tech company in Austin is seeking a skilled Technical Support Specialist to diagnose client issues and provide IT assistance. Candidates should have 3-5 years in technical support with expertise in ServiceNow and networking knowledge. The role offers a competitive...- A leading title services firm in Austin seeks a CRM Support Specialist to provide day-to-day support for their CRM system. This role involves troubleshooting user issues, maintaining data quality, and assisting with system enhancements. The ideal candidate has 1-3+ years...
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