Accounts Receivable Cash Application Specialist
Municipal Emergency Services, Inc.
Accounts Receivable Cash Application SpecialistMES is seeking an Accounts Receivable Cash Application Specialist to ensure customer payments are identified, posted and applied accurately and promptly.This position is responsible for processing daily lockbox deposits, ACH payments, wire transfers, checks, credit-card settlements and other customer receipts across multiple MES entities and bank accounts. The specialist will research missing remittance information, resolve application exceptions, reconcile cash activity and reduce unapplied cash balances.The successful candidate will have strong attention to detail, solid accounting skills and experience working in a high-volume, deadline-driven accounts receivable environment.Core Duties and Responsibilities:2–4 years of AR or cash application experience, preferably in a high-volume environment.Experience applying ACH, wire, check, lockbox, and electronic payments.Strong understanding of customer accounts, invoices, credit memos, deductions, short payments, and unapplied cash.Ability to process a high daily transaction volume accurately and efficiently without sacrificing quality.Strong research skills for identifying payments when remittance information is missing or incomplete.Comfortable contacting customers, collectors, Sales, and other internal teams to obtain remittance information and resolve discrepancies.Strong reconciliation skills, including comparing bank activity, remittance information, and ERP transactions.NetSuite experience strongly preferred; experience with automated cash application platforms such as Celigo is a plus.Strong Excel skills, including filters, lookups, reconciliation, and working with large datasets.Demonstrated ability to manage priorities and complete daily cash posting within established deadlines.Strong attention to detail and commitment to maintaining accurate customer balances.Takes ownership of exceptions rather than allowing unidentified or unapplied cash to remain unresolved.Dependable, responsive on Teams/email during working hours, and able to work independently with limited supervision.Requirements:Associate degree in Accounting, Finance, Business Administration or a related field, or equivalent professional experience.At least three years of accounts receivable, cash-application or accounting experience.Experience processing high-volume customer payments.Working knowledge of lockbox deposits, ACH payments, wires, checks and customer remittances.Understanding of invoices, credit memos, deductions, overpayments and unapplied cash.Proficiency in Microsoft Excel and Outlook.Strong reconciliation, research and analytical skills.Excellent attention to detail and data-entry accuracy.Ability to manage daily deadlines and changing priorities.Ability to handle confidential banking, customer and financial information appropriately.Preferred Qualifications:Bachelor's degree in accounting, Finance, Business Administration or a related field.Experience with NetSuite or a comparable enterprise resource planning system.Experience with automated cash-application software or bank-integration platforms.Experience processing transactions for multiple legal entities and bank accounts.Experience with Canadian-dollar or other foreign-currency receipts.Experience in a distribution, manufacturing, service or high-volume transactional environment.Familiarity with customer procurement portals and electronic remittance formats.Core Competencies:Accuracy and attention to detailAccount reconciliationResearch and problem-solvingTime managementAccountability and follow-throughProcess disciplineSystems aptitudeCross-functional communicationCustomer-service orientationConfidentiality and integrityWork Environment: This position is based in the MES Sandy Hook, CT office. This role requires extended computer use and the ability to work within daily bank processing and month-end closing deadlines.Work Schedule: Monday through Friday, generally 8:00 AM–5:00 PM. Regular nights and weekends are expected; however, some flexibility may occasionally be necessary during month-end, year-end, or other critical deadlines.Benefits:401(k) and company matchingMedical, Dental and Vision insuranceHealth Savings account & Flexible Savings accountLife insuranceDisability insurance (both short and long term)Employee assistance programPaid Time Off (PTO)Paid Holidays
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