RV Park Lead Attendant
$17.5 per hourTreasure Island Resort & Casino
Pay Rate: $17.50 an hour
SUMMARY: To assist the manager and supervisor with daily operations. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Preferred:
Skills
Required:
Abilities
Required:
REQUIRED TRAINING
PHYSICAL DEMANDS
WORKING ENVIRONMENT
SUMMARY: To assist the manager and supervisor with daily operations. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitor and assist with daily RV Park & Campground activities, including book reservations, assign / direct to full hook up sites, tent sites, campsites, and dry lot.
- Enter and track reservations in reservation system
- Review and confirm on line reservations
- Perform bookkeeping and general accounting functions
- Clean and maintain grounds, facilities and restrooms
- Maintain open communications with guests and resolve conflicts
- Inform manager and supervisor about RV Park & Campground activities and fill-in during Manager's/Supervisors absence as assigned
- Schedule and provide work direction to staff
- May be asked to help staff the marina if needed
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Preferred:
- High School Diploma / GED or equivalent experience
- RV & Campground experience or knowledge of RV types, equipment and terminology
Skills
Required:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Excellent verbal, written and interpersonal communication skills
- Computer skills Microsoft Office (Word, Excel and Outlook) and Windows
- Excellent guest relation skills
- Problem solving skills
Abilities
Required:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to speak in a clear, concise and pleasant voice
REQUIRED TRAINING
- Treasure Island guest service training
- Bloodborne Pathogens training
- RV Park & Campground safety orientation
- TIPS training and certification
- Effectively Handling Harassment training
- Any position-related training as determined by department manager
PHYSICAL DEMANDS
- Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours
- Must have a good sense of balance, and be able to bend and kneel
- Must be able to reach and twist routinely
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift 25+ pounds routinely
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
- Must be able to operate foot pedals
WORKING ENVIRONMENT
- Work is performed primarily in the RV Park & Campground area (indoors and outdoors) including fumes and chemicals, and may require going onto the gaming floor which has flashing lights, frequent loud noises and cigarette smoke
- Required to work in extreme weather such as wet, damp and high wind
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally overtime may be required
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
Vacancy posted 18 hours ago
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