Medical Assistant - Pain Management

Job Description

Job Description

Veritas Spine & Joint is seeking a compassionate, dependable, and motivated Medical Assistant to join our growing Interventional Pain Management practice.

This is more than a traditional Medical Assistant role. We are looking for someone who is eager to learn, enjoys working in a fast-paced environment, and is passionate about delivering exceptional patient care. Our Medical Assistants are trusted members of the clinical team and play a vital role in supporting providers, educating patients, assisting with procedures, and helping our practice continue to grow.

If you take pride in your work, enjoy learning new skills, and want to be part of a collaborative team that values excellence, we'd love to meet you.

Position Summary

The Medical Assistant provides clinical support to physicians and advanced practice providers while ensuring an outstanding patient experience. This role is responsible for patient intake, assisting with procedures, preparing exam and procedure rooms, patient education, documentation, and supporting daily clinic operations.

Essential Responsibilities

Patient Care

• Welcome and room patients in a professional and compassionate manner

• Obtain and document vital signs, medical histories, medication reconciliation, and chief complaints

• Prepare patients for examinations and procedures

• Educate patients on treatment plans, medications, procedures, and follow-up care

• Ensure patient comfort and privacy throughout their visit

Clinical Support

• Assist physicians and nurse practitioners during in-office procedures

• Prepare and maintain sterile procedure rooms

• Perform injections, blood draws, EKGs, specimen collection, and other clinical duties within scope of practice

• Clean, disinfect, and stock exam and procedure rooms

• Maintain infection prevention and OSHA standards

Administrative & Documentation

• Accurately document patient information in Epic EMR

• Assist with procedure scheduling and coordination

• Support prior authorization requests and referrals as needed

• Process laboratory specimens and maintain documentation

• Assist with inventory management and ordering clinical supplies

Team Support

• Cross-train in multiple clinic workflows

• Assist front office staff during busy periods when appropriate

• Support new service lines including regenerative medicine (PRP), medical weight management, IV infusion therapy, and other specialty services

• Participate in team meetings, quality improvement initiatives, and ongoing training

Qualifications

Required

• High school diploma or GED

• Medical Assistant certification (CMA, RMA, CCMA, NCMA, or equivalent) preferred

• Current BLS certification (or ability to obtain shortly after hire)

• Strong interpersonal and communication skills

• Excellent organizational and time management abilities

• Ability to multitask in a fast-paced clinical environment

• Professional appearance and positive attitude

Preferred

• Minimum one year of Medical Assistant experience

• Experience in pain management, orthopedics, spine, neurology, sports medicine, surgery, or another procedural specialty

• Epic EMR experience

• Phlebotomy experience

• Experience assisting with in-office procedures

The Ideal Candidate

We're looking for someone who:

• Has a genuine passion for helping patients

• Is dependable, punctual, and accountable

• Thrives in a fast-paced environment

• Takes initiative and works independently

• Communicates professionally with patients and coworkers

• Pays close attention to detail

• Is eager to learn new clinical skills

• Enjoys being part of a collaborative, team-oriented culture

Why Join Veritas Spine & Joint?

At Veritas Spine & Joint, we believe exceptional patient care starts with an exceptional team. We foster a supportive environment where employees are encouraged to grow professionally, develop new skills, and contribute to the continued success of our practice.

As we expand our services, you'll have the opportunity to gain experience in advanced pain management, regenerative medicine, medical weight management, and other innovative treatment programs.

Benefits

• Competitive hourly pay based on experience

• Paid Time Off (PTO)

• Paid holidays

• 401(k) with employer match

• Supportive team culture

Schedule

• Full-time

• Monday–Friday

• Day shift

• No weekends

Join a team where your work matters, your growth is supported, and your contributions make a difference every day.

Apply today to become part of the Veritas Spine & Joint family.