Care Partner New York

Job Description

Job Description

At Nation's Transportation, our Care Partners are independent contractors who play a vital role in ensuring members have access to reliable, compassionate, and safe transportation. As a Care Partner, you will provide non-emergency medical transportation (NEMT) services to members, helping them reach healthcare appointments, therapy sessions, and other essential destinations.

This role offers flexibility and freedom while making a meaningful impact in your community. Care Partners are key to our mission of improving access to care and empowering individuals to lead healthier, more independent lives.

The pay range for this work is an average estimate. Actual pay will vary based on factors such as location, trip volume, and other variables.

Nation's Transportation does NOT take commissions on trips. Care Partners take home 100% of Earnings.

We stand apart by not taking any commissions on trips, ensuring Care Partners retain their earnings. Every dollar earned goes directly to the Care Partner, maximizing their take-home pay.

Responsibilities:

• Use your personal, insured vehicle to safely transport members to and from their destinations, ensuring punctuality and adherence to trip details.
• Provide a professional and courteous experience, assisting members as needed with door-to-door or curb-to-curb services.
• Communicate effectively with the Nation's dispatch and follow all assigned trip instructions through the HQ Portal system.
• Maintain your vehicle to meet safety and compliance standards.
• Accommodate special requests such as mobility assistance or companion travel when required.
• Stay flexible and responsive to updates or changes in trip assignments.

Requirements:

• A valid driver’s license with a clean driving record.
• Open availability from 7:00 am-5:00 pm.
• Reliable, insured vehicle that meets the Nation's Transportation standards (2010 or newer).
• Ability to pass background checks and applicable certification processes.
• Ability to pass vehicle inspection
• Strong communication skills and a focus on providing excellent service to members.
• Empathy, patience, and professionalism are required when working with members with varying needs.
• Flexibility to accept trips on your own schedule, including early mornings, evenings, and weekends.

Care Partners who excel have:

• Prior experience in healthcare, transportation, or customer service.
• Familiarity with non-emergency medical transportation (NEMT) services.
• CPR or First Aid certification (a plus but not required).

Why Partner with Nation's Transportation?

As a Care Partner, you’ll enjoy the freedom and flexibility to set your own schedule and take trips that align with your availability. Nation's supports its Care Partners with tools, resources, and dispatch assistance to help you succeed while making a meaningful difference in people’s lives.

Join us and help improve healthcare access in your community—all while working on your terms.