Vice President, Product Marketing - JP Morgan Payments Commerce

Vice President of Product Marketing

J.P. Morgan Payments is seeking a dynamic and strategic marketer to lead our product marketing efforts for our in-person payment products for the Mid Corporate and Enterprise segments. In this high-impact leadership role, you will own the refinement of the card present (CP) payment solutions positioning and messaging framework for Merchant Services clients and prospects. You will craft differentiated value propositions for our hardware, software, and integrated solutions—including third-party devices, proprietary terminals, and biometric payments—grounded in business owner needs and the unique capabilities of JP Morgan Payments.

As the Vice President of Product Marketing with the Payments business, you will partner with the Product, Strategy, and Commercialization teams to develop compelling, client-facing narratives and materials that showcase the benefits and proof points of our CP offerings. You will lead product naming, packaging, and branding initiatives. You will partner with the MidCorp/Enterprise Marketing to story tell and drive adoption of our solutions with prospects and existing clients.

Job Responsibilities

• Analyze market trends, customer needs, and competitive dynamics to inform product strategy and identify growth opportunities. Leverage market trends, competitive intelligence, and user research to guide ongoing differentiation and shape solution positioning.
• Be the subject matter expert for CP solutions, maintaining deep knowledge of customer needs, competitive offerings, and industry trends. Identify product gaps and opportunities for innovation
• Own the refinement of the CP payments positioning and messaging framework for Merchant Services clients and prospects across Mid-Corporate and Enterprise segments. Craft differentiated value propositions for hardware, software, and integrated solutions, including third-party devices, proprietary terminals, and biometric payments.
• Lead product naming and packaging for CP solutions, collaborating with Product and Strategy teams to ensure clarity, consistency, and market impact.
• Develop go-to-market strategies for new and existing payment solutions for partner and direct channels, ensuring strong market fit and differentiated positioning.
• Work closely with Product, Sales, Commercialization, Operations and MidCorp/Enterprise Marketing teams to ensure seamless product launches and ongoing market success.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Marketing, Business, Communications, or related field; MBA or advanced degree a plus.
• 7 + years of product marketing, go-to-market, or related experience, ideally in payments, B2B technology, SaaS, or financial services; Experience launching and scaling products through partner and direct channels; strong narrative and enablement portfolio.
• Proven experience developing clear and compelling value propositions that clearly differentiate our offering and communicate the superiority of our solutions.
• Experience defining segmentation, personas, and buying journeys to enable precise audience targeting for marketing strategies.
• Proven track record of launching and scaling products in competitive markets.
• Exceptional communication, storytelling, and stakeholder management skills.
• Strong analytical and strategic thinking abilities.
• Experience in the payments industry is a plus, but not required—candidates with a passion for technology-driven innovation and customer-centric marketing are encouraged to apply.
• Ability to thrive in a fast-paced, matrixed environment and lead through influence.

Required Qualifications, Capabilities, and Skills

• Highly strategic and ability to take complex solutions and create clear, benefits-driven messaging that resonates with target audience.
• Solutions-driven, able to manage multiple initiatives simultaneously and thrive under pressure and tight deadlines.
• Excellent written and verbal communication skills, with ability to clearly and succinctly articulate complex information to a diverse audiences.
• Willingness to "roll up your sleeves" and own projects.
• Ability to build strong cross-functional partnerships through collaboration, including with Product, Sales, Commercialization, and Marketing peers.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.