Associate Director Business Process - Claim and Appeal Operations - Remote in US 2369670 | Eden Prairie, Minnesota | Remote

Associate Director Business Process, Claim & Appeal Operations

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Director Business Process, Claim & Appeal Operations serves as a key strategic partner to the Claim & Appeal Operations VP, driving execution of operational, financial, and strategic priorities across the organization. This role is responsible for coordinating enterprise-level initiatives, leading financial planning and performance management, and ensuring alignment across operations, finance, and executive stakeholders.

The Associate Director Business Process operates in a highly matrixed environment, managing complex initiatives, advancing cost-efficiency strategies, and delivering data-driven insights that inform decision-making and improve operational outcomes across Claim & Appeal Operations.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Financial Management & Business Performance
• Strategic Leadership & Executive Support
• Operational Execution & Governance
• Portfolio & Project Management
• Workforce Planning & Process Improvement
• Executive Reporting & Communication

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in healthcare operations, strategy, consulting, or business management
• 3+ years of experience in finance, accounting, operations, or strategy within a large, matrixed organization
• 2+ years of experience leading complex projects or strategic initiatives
• Proficiency in financial modeling, forecasting, reporting, and business analytics
• Proven solid business acumen with ability to influence and consult across operational and technical teams
• Proven Advanced Microsoft Office skills (Excel, PowerPoint, Word, Outlook; Visio preferred)
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Proven solid analytical, problem-solving, and process improvement capabilities
• Proven excellent communication and executive-level presentation skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.