Patient Support Specialist

To ensure smooth patient flow in a virtual clinic, the full-time Patient Support Specialist will coordinate care teams, manage patient intake, and maintain communication and documentation while working remotely. Key Responsibilities Serve as the central coordinator for multiple care teams, ensuring timely connections between patients and clinicians Initiate outbound calls to confirm patient appointments and conduct pre-visit intake, including technology checks Maintain accurate documentation of patient interactions and provide real-time updates to the clinical team Required Qualifications Experience in a healthcare or customer service setting Strong digital fluency with multiple platforms (Zoom, Teams, EHR/CRM tools) Ability to multitask and prioritize in a fast-paced virtual environment Excellent interpersonal and communication skills