Supervisory Medical Support Assistant

Supervisory Medical Support AssistantThe Supervisory Medical Support Assistant (MSA) in Community Care serves as the direct line supervisor for all assigned MSA staff which may include at least one Lead MSA. Incumbent is responsible for the daily oversight of the area they are assigned, providing direct supervision, guidance and leadership. Assignments at this level include but are not limited to:Assigns and evaluates the work of subordinate staff.Resolves complex problems to ensure patient service needs, unit metrics, assigned projects, and tasks are met.Identifies educational and training needs.Makes final decisions on selections, evaluates performance, and takes disciplinary action when necessary for all unit staff.Extracts and analyzes data to provide reports in support of performance measures to senior management.Works collaboratively in an interdisciplinary coordinated care delivery team.Oversees the daily operation of the OCC Administrative Staff and operations.Works closely with the other leadership staff to build and manage the workforce based on organizational goals, budget, and staffing needs.Work Schedule: 7:30am-4:00pm, Monday-FridayTelework: Not AvailableVirtual: This is not a virtual position.Functional Statement #: 000000Relocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized