A - 5/16 - 764156 - Technical Support Specialist -

Job Description

Job Description

*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only – No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. ***

**Candidate must work EST Business Hours. **

Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. – Local to Centre County PA Candidates only. (must work EST business hours).

If you are interested, please submit the following:

YOUR CURRENT RESUME

YOUR HOURLY RATE

Below is the job description – Resumes due ASAP –

Description:

The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support.

Onsite work will be located at the agency’s Centre County Regional Office:

595 E. Rolling Ridge Dr.
Bellefonte Pa. 16823

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:

·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.

·Configure and install personal computers, laptops, and tablets.

·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.

·Monitors and respond to user created ticket via the agency helpdesk system.

·Provide basic hardware and software training to users related to desktop use and accessing network resources.

·Work towards departmental and project deadlines.

·Document and present recommendations for issue/risk remediation to team leads and managers.

·Other duties as assigned.

Requirements :

• Microsoft Windows 11 - 2+ years

• Microsoft Windows Server 2019 / 2022 - 1+ year

• Microsoft Active Directory - 1+ year

• Microsoft Office 365 - 1+ year

• Microsoft Endpoint Configuration Manager - 1+ year (desired)

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