General Manager
Arby's
TITLE: General Manager REPORTS TO: Area Supervisor PURPOSE: To manage an Arby's unit toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies. RESPONSIBILITIES:
- Increase sales by providing outstanding products and service by 5%.
- Write an effective work schedule each week and post it by 3PM on Wednesdays with a 0-hour variance.
- Work Quarterback position lunch, dinner and weekend with some nights with focus on speed of service in DT.
- Ensure restaurant is 100% staffed with quality Team Members and managers and building strong benches for all positions.
- Ensure full implementation of new employee orientation and TMTP with focus on consistently maintaining a 70% AIQ.
- Review the performance of all Team Members, Shift Managers and Assistant Managers each quarter.
- Execute Systems daily to ensure a clean, organized restaurant, prepared to deliver quality food, fast and friendly.
- Purchase food, beverages and supplies as needed and oversee their preparation to ensure that every product served meets our high standards of product quality.
- Operate in accordance with established performance, profits and operating standards as set out in the OSM.
- Supervise and motivate Team Members, Shift Managers and Assistant Managers to perform to their highest possible level of ability.
- Have a good working knowledge of all equipment and assume responsibility for preventive maintenance of a unit.
- Maintain high standards of service throughout the operational day by demonstrating management by example.
- Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits.
- Ensure all marketing plans are executed on time and accurately to build repeat customer visits.
- Responsible for initiating and implementing approved Local Store Marketing
- Review income statements and progress toward goals with the Area Supervisor each period. Take action to solve problems as necessary.
- Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems.
- Continually help develop Assistant Managers in the operation of an Arby's unit and prepare them for General Manager responsibility.
- Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives.
- Responsible for increasing sales and making a profit.
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
Vacancy posted 4 days ago
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