Field Service Technician

Job Description

Job Description

The Hydraulic Field Service Technician provides installation, upgrades, and troubleshooting of moderate to complex hydraulic, pneumatic, and electronic equipment servicing systems in the industrial and environments. Extensive travel is required. Travel assignments frequently include overnight and extended periods away, or maybe on an on-call basis. Requires 3-5 years of experience in the field or in a related area. May require a degree or certification in an area of specialty. Has extensive knowledge of commonly used concepts, practices, and procedures within the hydraulic scope related to power generation and other hydraulic systems. Relies on instructions and pre-established guidelines to perform the functions of the job. Reports to the Field Service Manager.

Responsibilities:

• Provide on-site commissioning guidance for integrated Airline manufactured systems. This includes system installation, start up and tuning.
• Manage power generation commissioning schedules for hydraulic field installations in coordination with project managers, field service coordinator, and field service manager.
• Install, repair, and perform diagnostic testing and troubleshooting of moderate to complex hydraulic, pneumatic, and   electronic components or systems at customer worksites
• Provide upgrade solutions for the offshore communication and power generation sectors, along with other industrial and Mobile customers 
• Ensure safe practices at all times while on-site with customers.
• Prepare detailed electronic field service reports utilizing Microsoft Office and/or ERP software. Reports will include   records of materials used, hours worked, travel expenses, and other project-related data.
• As a representative of Airline Hydraulics, communicate professionally and effectively with customers, co-workers,   vendors, and subcontractors in an occasionally stressful environment.
• Work overtime as required to complete projects.
• Complete all job-related training classes as assigned.
• Aid with emergency service and preventative maintenance of integrated hydraulic & Electronic systems
• Remote troubleshooting, when necessary
• Assist/oversee work at Airline service and repair shop locations if field work is unavailable. 
• As a representative of Airline Hydraulics, communicate professionally and effectively with customers, co-workers,   vendors, and subcontractors in an occasionally stressful environment.
• Provide customers with electro-hydraulic equipment training. Complete all job-related training classes as assigned.
• Perform other essential and related duties as assigned.

Requirements:

• A valid driver’s license is required, and an acceptable motor vehicle report (MVR). The MVR will be obtained at the   company’s expense.
• A valid passport is required for international travel.
• Mechanical or Electrical Engineering degree and/or equal technical experience
• 5-10 years of experience in the power generation field service, including experience with the service of both hydraulic and electronic products and   systems
• IFPS Certified Fluid Power Specialist or Engineer, preferred.
• Thorough working knowledge of hydraulic components, including knowledge of Bosch Rexroth components .
• PLC program set up and troubleshooting is a plus, but not necessary
• Ability to interpret and analyze complex electro-hydraulic schematics.
• Proficient AC/DC circuitry knowledge.
• Available for international and domestic travel as needed overnight, for extended periods of time or on an “on-call” basis; overnight stay can include hotels as well as on board vessels as necessary. 
• Strong computer skills. Capable of working with Microsoft Office and a variety of applications.
• Strong time management and organization skills. Must be able to work independently and successfully complete multiple   assignments in a deadline-driven environment.
• Strong communication skills. Must be capable of using written and verbal communications to effectively convey plans   and specific details to internal and external customers.
• Ability to work in difficult physical and stressful situations for extended periods of time.
• Responsible for upkeep of company vehicles and scheduling required maintenance through the Enterprise Fleet Program.
• Perform duties safely and in accordance with Airline Hydraulics and the customer’s safety guidelines and regulations.
• Share vision and growth opportunities, and experience with the management team

Benefits:

• Medical/Dental/Vision/Disability effective first of the month after the hire date
• PTO accrual begins upon hire
• Referral bonuses
• 100% employee-owned plus 401k with company match