Security Officer Incident Routing

Overview

Allied Universal North Americas leading security and facility services company offers rewarding careers that provide you a sense of purpose. While working in a dynamic welcoming and collaborative workplace you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Life doesnt always follow a fixed schedule. Thats why we created the Security Officer Part Time Enhanced position: a flexible dependable option for individuals looking to supplement their income gain hands-on experience or work toward a full-time career with the industry leader.

As a Security Officer Enhanced Part Time Incident Call Routing in Framingham MA this role is designed to provide reliable consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.

Pay Rate: $23.31 / Hour

Job Schedule:

Day Time

07:00 AM - 03:00 PM

How This Role Works:

• Fixed-Shift Commitment (Anchor Shifts): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More Claim-A-Shift Program: In addition to your fixed shift you may pick-up extra shifts through our scheduling platform allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. Its all up to you.

This role is ideal for candidates seeking part-time employment with flexibility income stability and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to clients visitors and store personnel by carrying out site-specific procedures dispatch protocols and emergency response activities when appropriate.
• Receive prioritize and dispatch security-related calls for service to officers and site personnel using radios telephones and applicable dispatch systems.
• Monitor security-related communications alarm notifications and incident activity; maintain accurate logs and records of calls dispatches and responses.
• Respond to incidents and critical situations in a calm problem-solving manner escalating concerns to appropriate site contacts and Allied Universal leadership as needed.
• Conduct regular and random patrols around the retail location and perimeter when assigned reporting observed hazards unusual activity and maintenance concerns.

Minimum Requirements:

• Loss prevention experience is preferred.
• CPR and First Aid certification is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment applicants will be subject to a background investigation in accordance with all federal state and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid drivers license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity age color religion sex sexual orientation gender identity national origin genetic information disability protected veteran status or relationship/association with a protected veteran or any other basis or characteristic protected by law. For more information: .

If you have difficulty using the online system and require an alternate method to apply or require an accommodation please contact our local Human Resources department. To find an office near you please visit:

Requisition ID

2026-1684757

Required Experience:

Unclear Seniority