Security Assistant

Job Title

*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*

Major Duties and Responsibilities Include:

• Performs alarm and access monitoring; traces access patterns; programs; assigns or removes user permissions; updates databases; remotely opens and secures doors during routine and emergency operations; and generates a variety of reports as needed.
• Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate.
• Responsible for responding to alarm systems monitoring fire, access, intrusion, duress/panic, medical emergencies, medical assist teams, etc., and the emergency digital paging system.
• Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment. Issues and retrieves government-issued keys and/or identification cards.
• Monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical, or other emergency services.
• Determines the nature and location of the emergency; prioritizes events and commits police resources appropriately; determines what notifications are necessary based upon event type, makes such notifications, and coordinates follow-up communications.
• Operates a variety of communications and security equipment, such as computers, multi-frequency radios, multi-line telephone systems, and other related peripherals.
• Performs system checks on a variety of equipment used in the dispatch center.
• Enters, updates, and retrieves information from a variety of computer systems and sensitive databases.
• Uses the state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations. Uses VA Police Software to research information, complete reports and logs, vehicle registrations, etc.
• Performs other duties as assigned.

Work Schedule: Varies, Rotating Shifts

Recruitment & Relocation Incentives: Not authorized

Critical Skills Incentive (CSI): Not approved